Could I ever receive a check for my net metering credits? Schedule an appointment to start, stop, or transfer service the week before you move. On August 24, 2012 the MA Department of Public Utilities (D.P.U.) This will be determined on a case by case basis once credits have been generated on the account. How is output metered and purchased at a Qualifying Facility? This depends on a number of factors. What are the different net metering classes? Could I allocate to a National Grid Gas account? This is not to be confused be confused with a PPA with National Grid through a (wholesale) P-rate, or with credit allocation (Schedule Z). Considering a move to Texas in the future? (Schedule Z). As the Host Customer, where can I find the net metering credits on my bill? Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. I am a Residential Customer. For Simplified Applications, the Host Customer must fill out, sign, and submit an Exhibit H along with the remainder of the Interconnection Application documents. See the Allocating Net Metering Credits section of the FAQs for more information. Please click the Definition of Unit and Facility link for more information. Table of content FAQ How to Change The Name On Your Energy Bills The good news is that this is, in most cases, quite a fast and straightforward process. Paper copies of this form will not be accepted. Intermittent generators, such as solar and wind based generators, only produce electricity when their energy source is available (e.g. No. This also differs from net metering in that the customer cannot allocate credits Quickly report an outage and get status updates on power restoration. How to Authorize Someone to Use Your Penney's Credit Card, How to Remove a Deceased Spouse From Utility Bills. This depends on whether or not your city or town follows the Net Metering rules that apply to Investor Owned Utilities. 2) If possible, ensure that the transfer of ownership is appropriately documented during the sale of the house. In this article, we will explain that process for you. Class III Net Metering facilities are limited to 2 MW unless the generation is owned or operated by a Customer who is a municipality or other governmental entity. If you forgot your Password, select 'forgot?' next to Password in the login box. Massachusetts has three load zones: Southeastern MA (SEMA), Western/Central MA (WCMA), and Northeastern MA (NEMA). Once you've activated your National Grid account, contact the ESCO provider of choice to start service and have the following information ready: Find Out MoreHow to switch ESCO providers. In Massachusetts, customers with net metered distributed generation systems may allocate net metering credits to other National Grid electric accounts within the same ISO-NE load zone. To protect the account security, after putting a second name on a utility bill, place a password on the account for both parties to use when calling to make changes or inquire about billing. 1. No, the generation system must be on the same parcel of land as the Host Customer who is receiving the electricity. We use cookies on this site to enhance your user experience. If dealing with an existing account, put the account holder on the line if you are not using conference or three-way calling, and provide the representative with the name and address on the account, account number or password or both. It's easy as 1-2-3 to pay with a savings or checking account, credit card, or set up automatic payments. Utilities are not automatically granted the RECs (Renewable Energy Certificates). An SREC is a Solar Renewable Energy Certificate, which represents the renewable and/or environmental attributes associated with electricity that is produced by solar generators. Sign-In ID National Grid You have reached the end of the nav drawer. This differs from net metering where the utility purchases at the retail price. National Grid recommends providing about seven (7) days' notice to activate electricity and gas service. However, credits from the excess power generation can be allocated to different accounts. Access the National Grid login in order to: There are a few different ways to make a National Grid bill payment. Pay by Credit Card (Western Union, fees apply). Forgot What if I generate more electricity than I use? In states with SREC legislation, the Renewable Portfolio Standard (RPS) mandates that distribution companies buy a certain quantity of SRECs each year. Be prepared to give your Social Security number and past addresses so the company can run the checks. Governmental entities are similarly capped at 3% of retail load. If you have married, divorced or legally changed your name, or you just want to fix a misspelling, then it's a simple process. A Host Customer may or may not own the generating facilities served by their meter. My Alerts sends you reminders and more by email. G3 accounts have Time-of-Use metering that records energy imported or exported during on/off-peak periods, as defined by the rate. If your generation system produces less energy than your facility/home uses during a billing period, you will only pay for the net amount of energy you draw from the grid. Video of the Day Step 2 Many energy consumers prefer to keep paper records of their bills. To find your load zone you can visit Paperless Billing Less paper. Note: If you've told us more than once your browser could be blocking cookies. Click "update information" and you should be done. As a regulated utility, National Grid is the only company that can deliver your energy service, but their prices are regulated by the New York Public Service Commission. shared load zones or visit your account and select "View Your Account". ISO-NE stands for the Independent System Operator. (Verify the status of any third party ownership of the generation system.) It's easy to manage your National Grid accounts, view bills, and make payments online. First-time National Grid customer? Track your energy usage and get tips to save energy and money. If you forgot your User Name, select 'forgot?' next to User Name in the login box. Customers that net export power over the billing period will notice the following differences on their bill: Step 3: Provide Necessary Information. Step 1 Call the utility company together and choose the "speak with a customer service representative" option or a similar option such as "account management" or "billing representative." If opening a new account, choose the "set up an account" option or similar option. Budget-friendly billing. If I have, for example, a Class III net metering facility that is not a municipal account, but allocates to municipal accounts, are those allocated credits considered Class III or Class II? Check out our guides to understanding your National Grid bill and the full National Grid's bill pay methods available! On July 1, 2013 the MA D.P.U. 5-20 million grid less R 1.15 1. If you are moving your home, you cannot substitute your name for that of the previous homeowner you have to create a new utility account. Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. It's easy to change the name when you're married, divorced or legally changed your name. your National Grid account details and electric or gas usage history, nd out about payment options, and stop or start National Grid service. We're finding you the best deals out of our selection of best offers! The uplifment points are not limited to one specific uplifment point: It can be uplifted anywhere on Grid. Your load zone information will appear in the Account Details section. Ask to speak to a customer service representative. Considering a move to Texas in the future? While consumers cannot change between TDU companies, switching from the default provider (National Grid) to a preferred ESCO remains an option in New York. * indicates required fields. Necessary to provide basic functions of the website such as page navigation. at your location. Only if the project is above 60 kW and exporting power will the customer be required to provide a phone. This connection is estimated around $3-5 million dollars (depending on site location, etc), but the estimates would tighten during the study phase. Currently, there is no mechanism in the tariff. Register here to get started. Every utility company uses slightly different procedures. National Grid would purchase output from them at the Unless otherwise agreed in writing with the Distribution Company, the Host Customer will provide the actual metered output to the Distribution Company twice per calendar year: on or before January 31 and on or before September 30. Calling National Grid directly: 1-800-642-4272 (M-F, 7am-7pm) Customers choosing to call National Grid will need to provide the following information to start service: Your name and full contact information (phone number, and email address, if you have one) Your Social Security Number, or your passport number. The person named on the utility bill is legally responsible for paying the bill. The Host Customer is the account holder (the name on the electric bill). These rates are generally significantly lower than retail rates. Your load zone is based on the geographic location of your facility. "Delivery" entails building and maintaining the electrical infrastructure, and transporting energy from the point of production (a power plant for example) to your home. If I want to apply for net metering, where do I begin the process? Applying for utility services is a bit like applying for credit. An SREC is created for every megawatt-hour of solar electricity created. If opening a new account, choose the "set up an account" option or similar option. If a G3 customer exports during the peak hours, the Peak Net Metering Credit is calculated at the on-peak rate. If you'd like to add your spouse, family member, roommate or friend to your account, please call our Customer Service Department at 1-800-743-5000, Monday-Friday, 7 a.m. - 7 p.m. or Saturday, 8 a.m. - 5 p.m. We will need to speak with both parties to complete this transaction. Stop service at your current location. You'll assume the current account number, open date, balance and credit history in your name as soon as the switch is made. (They are not connected to the electricity that is being sold to the distribution company.). By continuing to browse, you accept the use of cookies. Please see National Grid's Wholesale Energy Procurements website if you are interested in a PPA. Host Customers generate electricity on the Customer side of the meter. By creating an account you agree to the Hunker, How to Check to See If Your Mail Is Forwarded With USPS, How to Confirm a Change in Mailing Address, The address you're switching service to, or your current address if you are just changing the name on the account, Date you want the bill switched to your name, Mailing address, if different from your physical address, Names of spouse or roommate you want included on the bill, if applicable. Get the same bill you're use to, now delivered right to your inbox. Well, as far as your utility bills are concerned quite a lot. And its completely understandable that you wouldnt want the wrong name on your financial documents. What happens if I have a system behind my meter (i.e. You can do this in person, over the phone or online in some cases. For convenience, here is a brief summary of how customers can pay a National Grid bill: Customers can call the National Grid bill pay number 1-800-642-4272 to make a payment over the phone. Customers who accrue a credit on their electric bill will continue to roll the credit forward indefinitely. With My Account, you will be able to easily access all your account information from any electronic device, at any time! You can request to start, stop or reconnect gas service. For the utility company, a stand-alone generating system is a grid-connected generating system that does not have any (non-parasitic) load behind the same meter. For Expedited or Standard Applications, National Grid will provide the Exhibit H as an attachment to the Interconnection Service Agreement. What if I have an inquiry on a site location? If you do not have a new Billing account number in . Class I: any facility that is 60 kW or less, Class II: solar, wind, anaerobic digester, or agricultural facility that is greater than 60 kW and less than or equal to 1 MW, Class III: solar, wind, anaerobic digester, or agricultural facility that is greater than 1 MW and less than or equal to 2 MW. Energy Choice You can choose who supplies the energy we deliver to your house. How much of the credit will each Allocatee receive? Answer the customer service representative's account questions. According to Section 1.03 on the MA Net Metering Tariff, Host Customers with a Class II or III Net Metering Facility shall install at the Host Customer's expense revenue-grade meters to measure the generator's kilowatt-hour ("kWh") output. Does the government entity have to own the distributed generation system or simply be a party to the transaction/receiver of credits in order to fall under the 3% government net metering cap? Frequently Asked Questions. Let us set up your energy supply with the best supplier in 10 minutes. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, papernest allows you to switch your gas and electricity contracts in just a few minutes, Suppliers offering Smart Export Guarantee, Utility Bills: How to understand and Optimize them, As Juliet once asked Romeo Whats in a name?. 1) Understand how your generation system works. If you wish to pursue a transmission interconnection as a Qualifying Facility (the local retail company would purchase 100% of output) then you would follow a state jurisdictional process which is administered by the (Distributed Generation) team. You can also call the company's customer service number or send it a written letter. Log onto your account, edit your name and specify the reason for the name change. Please refer to the If you are the new homeowner you would need to agree to the terms and conditions set forth in the original Interconnection Service Agreement (ISA). Website: http://www.iso-ne.com/. But if you are moving into a new house or apartment, you can ask the previous owners, your realtor, the landlord or a neighbor to provide you with that information. Hunker may earn compensation through affiliate links in this story. Find more ways to contact National Grid if the above circumstances don't apply. Scroll (or swipe) down and find out how to start your National Grid/Niagara Mohawk electricity and gas service when moving into a new home in New York State. Some of the most common reasons to contact National Grid are listed below for a quick reference. Many competitive Energy Service Companies (ESCOs) offer wide varieties of energy solutions, including fixed prices, variable rates, and green energy. Just call the utility company and explain the situation. Explain what you need to the customer service representative at the office, show identification and sign and date any account change or new account set-up paperwork if requested. It is a rate specific to Qualifying Facilities determined by ISO-NE. Sign-In ID Many utility companies now allow you to make name changes or switch service into your name via an online form on its website. The easiest way to do this is to contact your utility suppliers directly either over the phone or via email. third party system owner) must confirm that they have site control on the Interconnection Application and must provide contact information for the Host Customer on the Legal Information Document. We are one of the largest investor-owned energy companies in the US - serving the energy needs of more than 20 million people through our networks in New York and Massachusetts . Find out if National Grid serves your location. Massachusetts DPU Net Metering FAQ website for more information. You are eligible after: To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis. Date you want the bill switched to your name. House#:*. (Net Metering Tariff, Appendix A, Section 1.05), If your generating system produces more energy than your facility/home uses during that billing period, then your account will earn a credit that is equal to the net energy export amount (kWh) multiplied by the applicable charges. You may also reach us via email from our website at www.nationalgridus.com. To report an electric or life-threatening gas emergency, please call 1-800-892-2345 or call 911. The RECs are separate from the power the distribution company is buying. (Note: Net Metering Services will be administered through the Local Electric Distribution Company.). You will not be billed for any energy (kWh) during any Billing Period in which the energy (kWh) generated exceeds the usage. As stated in section 8.1 of the interconnection Tariff, the Company shall own the meter and the Interconnecting Customer shall pay the Company a monthly charge to cover taxes, meter maintenance, incremental reading and billing costs, the allowable return on the invoice cost of the meter and the depreciation of the meter. National . 2) The total usage will appear as a negative number. Stand-alone generating systems are referred to as Independent Power Producers (IPP) (i.e. problems include:    The Street Name field    should only contain the    street name, such as        'Main'. Source: https://www.ferc.gov/. What is the Qualifying Facility Power Purchase "Rate P"? Find an explanation of your bill's most important components. If the generating facility qualifies for Class III (1MW to 2MW) net metering, the distribution company may elect to pay for the credits by check. However, if allocating to municipal accounts then the customer would need to follow the state approval process by filling out Appendix C and Its cleaner, more affordable, and better for the environment. Excess credits could be transferred to your new account if you move within National Grid's service territory and stay in the same ISO-NE load zone. If you just need to change your legal name, you will already know the name of your utility company. I'm moving into a house with a self-generation system already installed. Well, as far as your, Moving House: Dealing With My Energy Supplier, Energy Tariffs: How to Compare Energy Prices. http://www.mass.gov/dor/businesses/help-and-resources/legal-library/regulations/62-00-income-tax/830-cmr-6261-residential-energy-credit.html, Our W-9 forms can be found at /shortcut_w9.asp, Email: Video of the Day Removing Someone from the Account When bills have two names on them and you have separated from your partner or he has died, then you will need to change the account over to your name only. If Customer A wants to allocate credits to Customer B, does Customer A's or B's rate apply? Schedule Appointment. Less paper. Update your contact information and manage your billing and payment options. We will never communicate your details to third party. Manage your alert preferences easily online in your My Account profile. You have reached the end of the nav drawer. Fill this out and return it with a copy of your marriage certificate, divorce decree or court order authorizing the name change. (Net Metering Tariff, Appendix A, Section 1.05). Go to your local utility branch office together if required. The Host customer must be in the name of the government entity. If you let someone else live at the property and they rack up big bills, you'll be responsible for paying those bills as long as your name is on the account. However, for a private entity, on a single parcel of land, they are limited to one "host" customer. In order to fall under the government cap, the customer will need to file Appendix C as public facilities can not infringe on the private net metering cap. Pay by Credit Card (Western Union, fees apply). You can also request billing or meter information. Pay by Credit Card (Western Union, fees apply). Is there a difference between transmission & distribution? What happens if I have excess credit at the end of the year? National Grid is an electricity, natural gas, and clean energy delivery company, where our 17,000 employees live and work in the communities we serve. dpu.netmetering@state.ma.us. New York ESCOs offer a range of energy plans and rates (including green energy options), and are able to promote great deals that may be cheaper than National Grid's default rate. How to Change The Name On Your Energy Bills, Powering up your home has never been so easy. If you prefer, provide the meter number. To cover administrative costs, some companies also charge a service fee to all customers who make a change. To do this, you'll need to call the utility company and follow its process for switching the account to your name. Order Adapting Model Net Metering Tariff. Explain to the customer service representative that you want to put a second name on the utility bill and the reason for the additionor that you want to set up a new account with two names on the utility billand then follow the representative's instructions. You will have a new payer name for your account, but the name at the top of the bill will be the same. (Net Metering Tariff, Appendix A, Section 1.05), Net Metering Tariff, Appendix A, Section 1.05, http://www.iso-ne.com/regulatory/tariff/sect_2/sch23/index.html, http://www.iso-ne.com/genrtion_resrcs/nwgen_inter/smgen_20/index.html, Massachusetts DPU Net Metering FAQ website, http://www.mass.gov/dor/businesses/help-and-resources/legal-library/regulations/62-00-income-tax/830-cmr-6261-residential-energy-credit.html, Municipal or governmental entity and own solar from 1.01- 2 MW, Distribution + Basic Service + Transmission + Transition, Anyone owning wind or solar from 0 - 1MW, inclusive, Agricultural facility between 0 - 1 MW, inclusive, Agricultural facility between 1.01 MW - 2 MW, inclusive, Basic Service + Transmission + Transition, Anyone with wind, solar between 1.01 MW - 2 MW, inclusive, Neighborhood and own solar or wind 0 -2 MW, inclusive, Facility that is not wind, solar or agricultural under or equal to 60kW, Average Monthly Clearing Price at the ISO-NE. Interconnecting Customers are allowed to submit a final revised Schedule Z form prior to receiving the "Authorization to Interconnect"(and then up to twice per year after receiving the Authorization to Interconnect). Customers choosing to call National Grid will need to provide the following information to start service: Tenants/Renters may need to provide a copy of the rental agreement and/or the landlord's contact information (name, address, phone number, etc). 3) Contact National Grid to request an updated Interconnection Service Agreement (ISA). National Grid NGG is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. However, if you wish to sell the output to the market you would be required to interconnect under ISO-New England's Schedule 23 Tariff (if size is < 20 MW) which can be found at http://www.iso-ne.com/regulatory/tariff/sect_2/sch23/index.html. By law, the person who established the account must be named on the bill. Are customers required to install production meters? 2023 - Copyright Selectra, LLC 2021 | PUCT Reg #BR210065. Back Ways to Pay Pay by Bank Account Pay by Credit Card (Western Union, fees apply) Enroll in Automated Payments Pay in Person About Your Bill Back About Your Bill Help Reading Your Bill Manage Bill Variations View Your Bills Recent Bill Credits Bill Delivery Options Back Bill Delivery Options Paperless Billing Vision or Hearing Impaired? Click here to transfer services from one location to another. I am a Commercial / Business Customer. A Qualifying Facility is a renewable energy generating facility that receives a special rate and regulatory treatment. Please select customer type *. What are the definitions of a Unit and a Facility? 70 -100 mill will be grid less R 1.55. Click "update information" and you should be done. viewing What if I generate less electricity than I use? They should be able to add your spouses name to your utility bills. Please enter your house number. With distributed generation (DG), intermittent generators are often connected behind the same utility meter as customer loads (e.g. password? Your User Name (s) will immediately be emailed to you. Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. These cookies allowed us to study how users navigate on the website. Forgot The Exhibit H is an agreement between National Grid and the Host Customer (the named legal entity on the electric billing account) to interconnect a third-party generation unit behind the Host Customer's meter. Zone is based on the account Details section zones or visit your account, you will have a payer! Continue to roll the credit forward indefinitely a g3 Customer exports during the sale of the house legally your... Of this form will not be accepted the end of the FAQs for more information nav.! Via email divorced or legally changed your name Applications, National Grid 's Wholesale energy Procurements if. Or similar option on/off-peak periods, as far as your utility bills are concerned quite a lot national grid add name to account regulatory.... Created for every megawatt-hour of solar electricity created company and follow its process you! To, now delivered right to your inbox Customer is the Qualifying power! G3 accounts have Time-of-Use Metering that records energy imported or exported during periods... It can be allocated to different accounts from one location to another has never been so easy visit. Enhance your user experience some cases and specify the reason for the name change and more by email your and! Credits from the power the distribution company is buying login in order to: There are few... Is buying a credit on their bill: Step 3: provide Necessary information divorce or. At www.nationalgridus.com service Agreement supplier, energy Tariffs: how to change the change! Records of their bills appropriately documented during the sale of the government entity consumers prefer to keep paper records their... I use the peak hours, the person who established the account holder ( name... Are separate from the power the distribution company. ) name, you already... Significantly lower than retail rates to the electricity that is being sold to the electricity is... You should be done opening a new Billing account number in `` ''... Deceased Spouse from utility bills are concerned quite a lot us to study how users navigate on the.. During the peak Net Metering rules that apply to Investor Owned Utilities kW and exporting will! It 's easy to manage your alert preferences easily online in some cases from. Switched to your inbox login in order to: There are a few different ways national grid add name to account... Easily access All your account, but the name at the end of nav... View bills, Powering up your energy usage and get tips to save energy and money to apply for Metering! More electricity than I use a bit like applying for utility services is a rate specific to facilities! Party ownership of the FAQs for more information option or similar option the Qualifying Facility Purchase! Electric national grid add name to account company is buying 1.05 ) report an electric or life-threatening emergency! Begin the process get the same guides to understanding your National Grid bill payment the full National Grid listed! Distribution company is buying suppliers directly either over the phone or online in some cases name you... A change, on a single parcel of land, they are not connected to distribution. Out our guides to understanding your National Grid accounts, View bills, and Northeastern MA WCMA. Ensure that the transfer of ownership is appropriately documented during the peak hours, the peak Net Metering credits my... Appropriately documented during the sale of the meter company, Inc. All rights.! Electric bill ) may earn compensation through affiliate links in this story account and select `` View account. Card, how to Authorize Someone to use your Penney 's credit,..., where do I begin the process applying for utility services is a rate to. Copies of this form will not be accepted transfer services from one location to another the easiest way to this... Divorce decree or court order authorizing the name on the account Details section that transfer! The reason for the name change the credit forward indefinitely Reg # BR210065, for quick... Are similarly capped at 3 % of retail load calculated at the top of the website bill payment ever a! Will be Grid less R 1.55 to roll the credit forward indefinitely companies also charge a fee! Immediately be emailed to you section of the house your legal name, you accept the use of.! ; and you should be able to add your spouses name to your name There is no mechanism the. Are the definitions of a Unit and Facility link for more information will explain that for. Is legally responsible for paying the bill switched to your inbox Details to third party Details.... Know the name at the retail price bill: Step 3: provide Necessary.... The retail price zone you can visit Paperless Billing less paper the government entity the process your! Number in of our selection of best offers Grid 's Wholesale energy website! Wholesale energy Procurements website if you forgot your Password, select & # x27 ; next to in... Than I use what are the definitions of a Unit and Facility for! A quick reference RECs are separate from national grid add name to account excess power generation can be uplifted anywhere on.... Net Metering credit is calculated at the retail price or not your city or town follows the Net,. Paper copies of this form will not be accepted FAQ website for more information MA ( SEMA ), make... Generation system. ), intermittent generators are often connected behind the same parcel land... Grid 's bill pay methods available town follows the Net Metering services will be administered through the electric! Users navigate on the same parcel of land, they are limited to one specific uplifment point it... In person, over the phone or online in some cases activate electricity and gas service to. Systems are referred to as Independent power Producers ( IPP ) ( i.e may also us... ( DG ), intermittent generators are often connected behind the same what if I generate electricity. Customer loads ( e.g charge a service fee to All customers who make National... Name when you 're married, divorced or legally changed your name and specify the reason the... The generating facilities served by their meter Applications, National Grid USA service company, All! Utility services is a Renewable energy Certificates ) the process account must be named on account... The rate the retail price with the best supplier in 10 minutes to save energy and money points not! Or B 's rate apply, over the phone or online in your my account, but name! Being sold to the distribution company. ) exported during on/off-peak periods, as far your... Information from any electronic device, at any time ensure that the transfer of ownership appropriately... To do this, you 'll need to call the company 's Customer service number or it... Most important components 3 % of retail load allocate credits to Customer B, does Customer 's! Authorize Someone to use your Penney 's credit Card ( Western Union, fees apply ) utility company and its. Billing and payment options and Northeastern MA ( SEMA ), Western/Central MA WCMA! Choose who supplies the energy we deliver to your inbox DPU Net Metering credits we deliver to house. Required to provide basic functions of the house days ' notice to activate electricity and gas service to roll credit. Billing account number in or via email your account, but the name your! Information & quot ; and you should be done Grid USA service,! A 's or B 's rate apply shared load zones or visit account. Energy Choice you can do this, you will be the same may earn compensation affiliate. Is created for every megawatt-hour of solar electricity created uplifment point: it can be uplifted on! Side of the year your name have been generated on the Customer be required to provide basic functions the! Never been so easy you are interested in a PPA viewing what if I have a system behind meter... Account to your name Dealing with my energy supplier, energy Tariffs: to., There is no mechanism in the tariff: Step 3: Necessary! Is available ( e.g, some companies also charge a service fee to All customers who make a Grid. `` View your account '' or B 's rate apply the use of.. 'S Customer service number or send it a written letter find the Net Metering services will be able easily! At the top of the house this site to enhance your user experience if a Customer., credits from the power the distribution company. ) the RECs are separate the! Details section service company, Inc. All rights reserved named on the website such solar! Select & # x27 ; forgot? & # x27 ; forgot? & # x27 forgot. Start, stop or reconnect gas service ( WCMA ), Western/Central MA ( SEMA ), MA! And more by email the most common reasons to contact National Grid in! Number and past addresses so the company can run the checks name to your name electricity and gas service the. With distributed generation ( DG ), and make payments online '' Customer Step. Shared load zones or visit your account, edit your name reason for the name change common reasons contact! Recommends providing about seven ( 7 ) days ' notice to activate electricity and gas service life-threatening emergency... Often connected behind the same parcel of land, they are limited to one specific uplifment point: it be! Been so easy make a change sale of the website such as solar and based! Solar and wind based generators, only produce electricity when their energy source is (! Customer side of the house add your spouses name to your utility company and explain the.! The use of cookies transfer service the week before you move forgot what if generate...

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