The best way to answer them is via the STAR method if you arent familiar with how to ace every question using that method, check out the video below. Dates shown above are approximate. After Credit Suisse and Citigroup, Standard Chartered too stops accepting Adani Group firm's bonds as collateral on margin loans ET NOW Sending in of CV followed by 2-rounds of interview. I took the initiative to listen and understand their frustrations, then partnered with the different departments in the company to resolve the concerns and save the customer relationship. For this question, your interviewer is looking to hear that you will handle these customers with the respect and ease necessary to ensure their satisfaction in service of the institution. Please look out for the diary invite and confirm asap. Better yet, they want to know how working for them will help you accomplish your goals! Rather, I chose to get to know the remainder of my team to truly realize how toxic her talk was. You can browse our question database with company-specific questions and practice for them in an environment that is extremely similar to Hirevues. Practice makes perfect boost your confidence before the interview by practicing for your Standard Chartered HireVue interview on a tool like Voomer. ", "As you can see from my resume, I have over 10 years of management experience and within that experience, I have a lot of experience in the performance appraisal processes for my staff. Get More Information About Our Standard Chartered Interview Questions. The best way to answer them is via the STAR method if you arent familiar with how to ace every question using that method, check out the video below. It was very unfortunate at first that she was my mentor when I first started and from my very first day on the job, I realized what kind of person she truly was. There was never a discrepancy, in the four years that I worked there. Standard Chartered Interview Experience | On-Campus Internship 2. The interviewer wants to hear that you are detail oriented when it comes to checking your work. During this interview, the candidate will walk through their resume, ask and answer a variety of questions, and meet with the head of the department for the position they have applied to. I applied through a staffing agency. Following the HR interview, you will be invited to take a recorded video interview. Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. I interviewed at Standard Chartered Bank (Singapore) in Feb 2023. Learn I interviewed at Standard Chartered Bank (Singapore) in Feb 2023. Here, the candidate must partake in a presentation of sorts of information given to them in a report. Early Careers - Standard Chartered em: Boydton, VA Expandir pesquisa. Based on that information, I drafted the letter to read in a very apologetic and forthright manner. Around 90% of the multinational bank's profits come from Asia and Africa, which many analysts praised as a key reason for a potential takeover. Try to keep it relevant and relatable to the position. Mac 2020 - Sep 20211 tahun 7 bulan. If you want to ace your upcoming interview, practice with our topical-based interview question sets. With not having the confines of a chain outlet, he let me lead a team of individuals to implement the change in the store. Read about Standard Chartered as a company and a recruiter. Interest rate risk is another area that must be monitored closely. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. Standard Chartered Bank Pakistan Limited (SCBPL) has launched an internship program for disabled individuals to encourage economic empowerment and financial inclusion. I have access to schedules of our entire team and use that to set timelines for follow up with customers as well. Whenever I join a new team, I make a point to get to know each person and find ways we can connect. I think these skills will translate nicely to this role here at Standard Chartered if I were to be hired.". What did you do to tackle the obstacles? First, you should try to get an idea of the strengths Standard Chartered is looking for in the particular role you are applying forthese should be listed in the role description. When it comes to lighting, more is always better as long as the lights arent pointed at your camera! A good example would portray strong communication and teamwork skills that enhance your ability to create a positive work environment. Find out why his parents were his inspiration, how he wants to transform the financing ecosystem Data Science Hiring Process At Standard Chartered Bank. Then, I work quickly to get them to the right person. Some days these deposits are very large. What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. In a HireVue interview, youll record yourself answering questions. Similar to the strengths assessment, candidates will also be able to see their scores on the aptitude tests. I think that my approach to communication with my customers helps brighten their day and I'd look forward to bringing that same style here.". Lighting is absolutely key. Consider sharing a professional challenge or a situation you overcame in school. I ask myself if it is a duty that I as a manager should be handling first. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. ", "Currently, I have a teammate that just doesn't like to carry his fair share of the load on the team. Talk about the experience you have with data entry in any previous positions that you've held. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. With my upfront approach with her, she definitely caught my drift and hasn't since tried it again. I interviewed at Standard Chartered Bank in Feb 2023, It was great, the interview was quite precise The interviewer were professional and they are easy to understand, they made it easy to understand I had quite a good time answering the questions. During this time, it is dived into various sections namely: Two weeks of annual leave Five weeks induction period Ten months of compulsory rotations Permanent roles are later deployed beginning June. While long-term writing projects won't necessarily be an occurrence, your interviewer is looking to hear in detail about a time you had to complete a written project to get a better understanding of how you will work during times that you will need to provide written correspondences in this role. jobtag . He was very appreciative of my effort to contact him as soon as possible and we made plans for me to fix the error during my scheduled time the following week.". While your interviewer can see that you have employee management in your experience from your resume, this question is allowing you to really get into detail about what experiences you have in working through a performance appraisal process with your staff in the past. My manager was very impressed and sent it to the client following a personal phone call to her.". You want to answer the behavioral questions on HireVue through the lens of those values. Tell us about a problem you had to solve where the usual approach would not work. Applicants are also encouraged to disclose any philanthropic endeavors. Ive inquired about pay but its gotten nowhere. If you record in an environment with low light, youll come across as a blurry, barely recognizable mess on video which does not help your chances of getting hired. Three rounds of Pymetrics assessments, which are personality, VBA, and VI. To stay on track and focused with each customer, I prioritize the in-person customers first and foremost and then handle incoming phone calls when they arrive. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Standard Chartered Bank 4.70% 1-Yr Nts 01/03/24 Media. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Dallas-Fort Worth, TX, United States Area, Democratic Republic of Congo - All Cities, Opens the Fishbowl by Glassdoor site in a new window. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. I interviewed at Standard Chartered Bank Interview Stages of interview process include: 1. Lets walk you through the Standard Chartered HireVue interview and at the end of this article you can take a look at a few sample Standard Chartered HireVue interview questions. As well, the skills that I learned in tallying my drawer quickly at the end of each shift would be very beneficial in this role for me. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Where my time in automotive sales has really prepared for this role with Standard Chartered is in this approach. If you know your words per minute typing skills, now is a good time to bring that up as well. Asked 4 questions, each have 3 mins preparation and 2 mins to answer, given 1 re-record opportunity each in case of technical issues. In my current role, I approached my manager last year about reconfiguring our customer lobby area to accommodate more customers while also being handicap accessible. Do I need a finance or business-related degree? "I love my current boss because she leads with a collaborative and team-oriented style. <br><br>Building practical experience on urban solutions, Macroeconomic methodologies, Quality Assurance and production. How do you think customer satisfaction is achieved? In your answer, be open and honest about the situation while focusing both on what you did to resolve the issue and what lesson you learned moving forward that you can bring to the team at Standard Chartered. "From an early age working on computers, I have pretty great word processing skills. Standard Chartered is a banking and financial services multinational company with over one-hundred and sixty years of experience in the financial industry. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. In my current job, my duties often put many tools and huge amounts of paperwork in my work space and it can become easily cluttered throughout the day. What data entry skills have you accumulated throughout your career and earlier education? This initiative's goal is . Below are Standard Chartereds company values: An example of a question the company might ask that give you the chance to display your connection to these qualities might be Name a time you and a coworker disagreed. There are usually about twenty statements. I highlight great accomplishments within the report as well. Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at Standard Chartered asking you that question. For this question, your interviewer will be looking to get some insight on your interpersonal skills by seeing how you handle the adverse situation of dealing with a difficult coworker. For this question, your interviewer will be looking to hear that you can do just that. To help you prepare for a Standard Chartered job interview, here are 27 interview questions and answer examples. This will make the hiring managers life very easy as they are looking for those values in every person they evaluate. 9. As a Teller with Standard Chartered, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. Open your curtains to let in lots of natural light or turn on lights to brighten up the environment. Why this position? Cadastre-se Entrar . On a work level, the targets that are set out for me as well as the professional development that I seek. Job specific questions. Check his calendar and book a session here: https://geni.us/interviewcoaching VIDEO CHAPTERS -------------------------------------------------------------------------------------------------------------------------------------------------------00:00 Intro00:08 Overview01:15 Recruitment Process01:48 Question #1 Most Common Questions01:54 Question #2 Why this Company and role?03:50 Question #3 Give an example of how you dealt with a previous challenge05:25 Question #4 What are your strengths and weaknesses?06:40 Question #5 What is your approach to a set of complex info/data?07:40 Question #6 Give an example of how you would contribute within a team08:30 Question #7 Tell us about the project or piece of work from University that you are most proud of 09:23 Other Questions09:27 Question #1 What interests you about financial markets?09:42 Question #2 What Input would you bring to the company?09:53 Question #3 How do you deal with failure?10:03 Question #4 Tell me about yourself10:39 OutroFREE RESOURCES TO HELP YOU GET HIRED------------------------------------------------------------------------------------------------------------------------------------------------------- 28 Most Common Interview Questions: https://geni.us/28mostcommonQs CV TEMPLATE: https://geni.us/freecvtemplate 1-Page COVER LETTER CHEAT SHEET: https://geni.us/coverlettercheatsheet COVER LETTER COURSE: https://geni.us/coverlettersSSYT PASS THE INTERVIEW COURSE: https://geni.us/passtheinterview 7 STEPS TO GET HIRED EBOOK (INTERNATIONAL STUDENTS) : https://geni.us/7stepstogethired OUR DIGITAL COURSES AND BOOKS TO HELP YOU GET HIRED-------------------------------------------------------------------------------------------------------------------------------------------------------28 Most Common Interview Question Answered eBook: https://geni.us/28qbook Using LinkedIN to Get Hired eBook: https://geni.us/linkedingame Interview Secrets Course (Our most comprehensive interview course): https://geni.us/interviewsecrets The JRE Courses and Books Store: https://geni.us/jrestore BE OUR FRIEND ------------------------------------------------------------------------------------------------------------------------------------------------------- OUR WEBSITE: https://geni.us/jobreadywebsite CONNECT ON LINKEDIN: https://geni.us/linkedinmike Want to say thank you? Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". By taking little moments here an there to file and put things away, I'm able to avoid the hassles that come with not being able to find something necessary to handle the next duty at my fingertips. ", "During high school, I worked for a CPA that was a family friend handling pretty simple data entry tasks. Standard Chartered Group head Peter Sands emphasized the importance of Korea in the British banking group's global strategy, brushing off speculation that it will downsize its business here as the . I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. In your answer, talk about your ability to use your communication skills to your advantage and how you use teamwork to solve problems at any level. Standard Chartereds main goal during the hiring process is to find someone with a unique and refreshing perspective. Commercial Customer Service Representative. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". An invitation is sent to candidates if the company finds their scores on the online assessments up to par. This is a level at which Jordanian banks are comfortable. Luckily I did, and she came back in so I could refund her the price of one of the pillows. Ediston signe un bail de 10 ans avec Marks & Spencer. They'll also be looking to hear that you are always willing and able to approach your supervisor in a constructive manner. "I have worked with people from all backgrounds and personalities. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. Video interview news, thoughts and conversations. Prior to him leaving, his manager reached out to thank me for the great service!". please check my previous posts. Standard Chartered said it expects to exceed its plan of returning more than US$5 billion ($6.7 billion) to shareholders by the end of next year it has unveiled US$2.8 billion of dividends and buybacks since the start of 2022. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. PRE-RECORDED VIDEO INTERVIEW TIPS, Questions & BRILLIANT ANSWERS! The London-based company is active in almost seventy countries with about a thousand branches and offices worldwide. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "In my current role in Customer Service with Metropolis' largest automotive dealership, I frequently get asked questions that our sales, finance and service staff have to give the final stamp of approval on in answering customers questions. A couple of weeks ago in my current role, I could tell a customer just wasn't having a good day by the look on their face and the sad tone of their voice. Give an example of how you led a team, or collaborated with a group for a school project, to show Standard Chartered that you are perceptive and sensitive to the needs of others. It is an 8-year-old organization and specializes in stock audit/internal audit/due diligence audit of banks' corporate clients. The answer choices range from least likely to most likely. Looking for those values want to know each person and find ways we can connect she caught!, your interviewer will be looking to hear that you can browse our question database company-specific. 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