See Notice of Cancellation on the back of the yellow and white receipt. Username/Email Password Keep me signed-in Forgot your password? Southwestern Family of Companies was established in 1855 and the sales and leadership program, now known as Southwestern Advantage, was founded in 1868. Never heard back. "Southwestern Advantage has hit an absolute "home run" with the new Social Studies The consumer contacted our customer service department on 10/26/22 and then again on 11/16/22. The party for which the contract was made was contacted and provided approval for a refund due to the circumstances. Take quizzes to pass lessons and test your These Terms of Use (TOU) set forth the standards of use of the Southwestern websites, including, www.swadvantage.com, www.life.swadvantage.com,www.Advantage4Parents.com, and www.skwids.com (collectively, the Websites, and each individually, a Website), owned and operated by Southwestern/Great American, Inc. and its related entities, including Southwestern Advantage, Inc., and their licensors and assigns, whichever is applicable, (Southwestern or we), the hypertext links to other websites contained on the Websites and other online resources accessible via the Websites. No Southwestern Advantage is not a scam. The customer service person recommended that I could try to find the salesperson on ********* I dont have ******** and I dont want to make an account.It has almost been another month and yet no response again. The order was placed on July 16, 2022 for $212.68 for a set of educational books and a monthly subscription to apps and sites for $24.95 per month. need to know for homework and tests. Fraud. By agreeing to these TOU, you agree to cease and desist immediately from any attempt to access the Websites upon issuance of a denial or termination. I have contacted my bank and they say since i used the my bank card i would have to get a new card but i have all my other accounts to pay payments on this card . I was unequivocal with this person that this was not appealing to me whatsoever as we don't include any "screen time" into our home-schooling, in fact, neither of our children own ipads and we wouldn't be able to use an app. iPad & iPhone. Once your subscription has been canceled or expired, you will no longer be able to access the SkWids and SWadvantge websites, andno additional billing will occur. AFTER I declined late shipping. Verification of information may be required prior to the acknowledgment or completion of any purchases. Prices are based on U.S. currency. Many states, however, require that their residents file a sales or use tax return for items purchased on the Websites. and Language book. Throughout the time the dealer was trying to charge the consumer, there multiple insufficient funds that did not allow for the dealer to recoup the money for the sale. Note that complaint text that is displayed might not represent all complaints filed with BBB. My husband broke away from his work day, and I came to listen to the pitch with my young children holding on to my legs. Southwestern therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Websites at any time without prior notice. 5 on 4.5 is a very common designation for a trailer, Simply use simple trigonometric or geometric analysis to determine the height of a structure without having to leave the ground. Once your subscription has been canceled or expired, you will no longer be able to access the applicable website(s) and no additional billing will occur. While the company is commonly referred to as a pyramid scheme or multi-level marketing firm online, Southwestern Advantage President Dan Moore claims that it employs a direct sales model that assists college students in starting their own businesses. readability. ), debit card (issued by Visa or MasterCard), or some other prearranged payment method, unless credit terms have been agreed to by Southwestern. Any returned Product shipped C.O.D., or without a Return Authorization Number visible on the exterior of the carton, may be refused by Southwestern. You can cancel by calling our customer contact center by phone, at1-888-551-5901, or by email atcustomercare@southwesternadvantage.com,or you may cancel yourself by logging in, navigating to the membership page and selecting cancel.. Create a false identity for the purpose of misleading others, or create material that impersonates another or is otherwise unlawful. Just because you say it isn't true, doesn't make it so. In the Cancel subscription pane, choose a reason why you're canceling. Thats almost 5 months after my order was placed. you achieve your goals. Check your subscriptions & their billing dates. BBB Business Profiles generally cover a three-year reporting period. Returned Products must be in as-new condition, and all of the manuals, discs, and other items, if originally included with a Product, must be returned with the Product. Save time in preparing for school tests and exams with our practice worksheets and sample tests. need to know for homework and tests. Southwestern Advantage Response According to research, the independent student dealers contract with the consumer does include an online subscription that costs $19.95 per month. Southwestern Advantage ("SW Advantage") knowingly misrepresented their "contract" when selling a set of educational books via a contracted employee (college student) door to door. School subjects are broken down into individual lessons, so you can learn a concept. If we remove or disable the material claimed to be infringing, we will take reasonable steps to notify the owner of the material of the claim, and the owner will then have the option to send us a counter-notice why the content does not infringe anothers intellectual-property rights and requesting reinstatement of the content. Walk step by step throughout our curriculum to learn the most important You must ship the Products to Southwestern in their original packaging, prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. I ordered 4 books for a total of ******. BBB Business Profiles are subject to change at any time. SOUTHWESTERN DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES WITH REGARD TO THE WEBSITES AND THE INFORMATION, PRODUCTS AND SERVICES PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES OF NON-INFRINGEMENT. You expressly agree that use of the Websites is at your sole risk. I asked them for the contact information of the salesperson and they could not give it to me, they could only leave a message for the salesperson via their internal system. I requested the *** tracking number. I already canceled auto payments and it is still pending on my account. Cancel App Store Preview. If you are using Windows 7 or Windows 8, please update to IE 11. You assume all knowledge of applicable law and are responsible for compliance with such laws. CANCELATION, REFUND When did the Southwestern Advantage summer program begin? You may also change or update your payment information on the Website in the membership section or call our customer contact center. Take quizzes to pass lessons and test your on-line support are all-inclusive elements included with this text. The info shared by the consumer from one of our online properties in regard to delayed shipments was incorrect and will be edited to reflect proper delayed shipment protocol. Get started with Rocket Money today, so you never overpay again. ", Thaddeus T. Wert, M.Ed. On an Android device: Open the Google Play app . Textures, finishes, colors, patterns, sizes, and other visual features of Products might display differently on your computer monitor than the items appear in hand. This can be sent to *********************************. Clear bold headings help with keeping interest and Unless otherwise specified, Southwestern does not claim ownership of the User Content on the Website. potentially find math examples by searching on the Internet, but there aren't any websites These TOU will inure to the benefit of Southwesterns successors, assigns and licensees. In researching the consumer and the sale in our database, it looks like there were a few issues in shipping products to ****** and with delivery. We will reach out to the student dealer and work to immediately assist with this issue,finding an acceptable resolution for the consumer. Southwestern uses reasonable commercial efforts to calculate and remit the correct amount of tax required on each taxable purchase, but Southwestern does not guarantee the accuracy of the amount of the tax it represents to you as the tax owed. The grand total I need a refund for is $179.51. As a matter of policy, BBB does not endorse any product, service or business. skills. Payments that had gone through were: 7/23, $53.34; 8/20, $53.17; 9/3,$53; 12/7, $20. Tap Payments & subscriptions Subscriptions. You may have the option to create an account to participate in certain features of the Websites. I have had a payment taken it out 12/7/22 $20.00 (after I called. The monthly payment never went through. Rocket Money can help you get a $100 advance a few days before you get your paycheck. We had no idea we had any dealings with SWadvantage. How do I cancel my Southwestern advantage? I have been charged for well over a year 2 times a month for this service I never had access too. This purchase was made in August of 2011. Education More ways to shop: Find an Apple Store or other retailer near you. your goal of creating pages that are open and visually appealing, while making sure students get You are attempting to access Advantage4Teens using an unsupported version of Internet Explorer. The costs of shipping and handling will be shown on your purchase receipt. Images are shown for representational purposes only. You agree and represent that, in the event you purchase Products or Services through the Websites, you are doing so for your own internal use only, and not for resale. There certainly isn't one single website that If any provision of these TOU shall be unlawful, void, or unenforceable for any reason, the other provisions (and any partially enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. If there is such a dispute, you hereby release Southwestern and its parents, subsidiaries, affiliates, members, officers, directors, employees, agents, representatives, sponsors and service providers from claims, demands, and damages of every kind or nature arising out of, relating to, or in any way connected with such dispute. Any price quotations given by Southwestern will be valid for the period stated on the quotation. I was told I would receive the items within a few weeks by the sales agent. The Terms of Use and all definitions and provisions therein are incorporated into these Terms of Sale, including, without limitation, the Warranty and Limitation of Liability provisions therein. School subjects are broken down into individual lessons, so you can learn a concept. Meet Your Family's At-Home Educational Needs Get access to a learning system that includes a complete educational program through interactive apps, websites, and books to provide comprehensive academic learning as well as life and leadership skills for all ages. They cancelled the "subscription", when asked to escalate the issue I reached a voicemail with no response. I am willing to mail the book I have in my possession to your business if a prepaid label is sent to me via postal service or email. An internship program for university students across the world offering entrepreneurial opportunities through the. From time to time, Southwestern may, in its sole discretion, exchange Products or portions of a Product. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay We did not even know who SWadvantage was at that point. This company is a scam. DOWNLOAD NOW She said there was also a request for shipment so it was likely a mistake and she would call back. Select Cancel Account. I want my money back and for this to stop hitting my account. FYI sections are helpful. The Southwestern Advantage summer sales and leadership program has been around for over 140 years, and college and university students from all over the world have taken part in it. Southwestern is not responsible or liable for any User Content on the Websites. Complaint: 18489585This is how I view your response. EXTERNAL LINKS, THIRD PARTIES AND THIRD-PARTY SITES. It shows the charge for 10/27 had insufficient funds. If the consumer would like to send a picture of the statement showing the pending charge with a description and amount, we can look to see if it is from our company. $600.00 for no products and poor customer service. Procedure for Reporting Copyright or Other Intellectual-Property Infringement. For all other products, to be issued a refund, you must have the original customer receipt. IN NO EVENT SHALL SOUTHWESTERN OR ANY OF ITS PARENTS, SUBSIDIARIES, AFFILIATES, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SPONSORS OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO ANY USE OF THE WEBSITES OR THE INFORMATION CONTAINED IN IT OR THE SERVICES PROVIDED VIA THE WEBSITES, OR THE INABILITY TO USE THE WEBSITES, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF SOUTHWESTERN OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. Under "Subscriptions," check the list of subscriptions for expired subscriptions or subscriptions with declined payment methods. There is no specific language in the contract that says that my order maybe be altered or changed due to this situation or anything else you are trying to justify by saying I missed payment. Why is my Keurig leaking water from the top? Rocket Money has an army of negotiators ready to find the best rates on your bills. You may not modify any content, or copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, post on any network, broadcast in any media or sell any information, including, without limitation, all text, files, designs, graphics, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials and all trademarks, service marks and trade names used at the Websites and the selection and arrangements thereof (collectively, the Website Content) obtained from use of any of the Websites unless expressly permitted by Southwestern. The book payments were set up to be in four parts on scheduled dates (as per the contract attached). As a condition of your use of any of the Websites, you will not use the Websites for any purpose or in any way that that is prohibited by these terms, conditions, and notices. I called 2 weeks later and was told my products hadnt shipped yet. The counter-notice must be in writing and include the following information: If we receive a counter-notice under these provisions, we may send a copy of the counter-notice to the original complaining party informing that person that we may replace the removed material or cease disabling it in 10 business days. State University, M.A., University of North Texas, Ph.D., Texas Women's University, "As I went through all of this material, I tried to think of topics that were left out, Our app does all the hard work of canceling your unwanted subscriptions so youre no longer charged by companies you dont need.Here is how you can cancel Southwestern Advantage with Rocket Money: Getting started with Rocket Money only takes a minute. on-line support are all-inclusive elements included with this text. Southwestern Advantage is a third party to the contract and the purchase that took place. The consumer, ********************, ordered educational products from an independent student dealer on 7/25/2020 (contract/receipt attached). Upon receiving a claim of infringement, we may, in our discretion, remove or disable the material claimed to be infringed. The product line also includes apps, college prep material, and others. success in Social Studies and Language Arts. The email should include: A clear subject line stating that you want to cancel your account Want to quickly cancel your Southwestern Advantage account? Spotlights are nice and useful. If any item is damaged or missing, you must notify Southwestern immediately. Any legal issues arising from or related to your use of the Websites and/or purchases through the Websites shall be construed in accordance with, and all questions with respect thereto shall be determined by, the laws of the State of Tennessee applicable to contracts entered into and wholly to be performed within Tennessee. The gentleman took my daughters tablet and put in all the information himself said it was easy to log in. [13] Controversies [ edit] Lobbying [ edit] A set of childrens books was written up and included on order for the sale was a monthly subscription for online educational products. Southwestern has the right, but not the obligation, to monitor User Content. See details. All reps, and their parents, are given proper expectations before they are allowed to begin selling. Now I can't even get a response from the original sales lady. FYI sections are helpful. You can learn something if you missed a day of school, or you can get ahead if you'd like to. Southwestern does not collect personally identifiable information from any person Southwestern actually knows is a child under the age of 13. that are this organized and easy to navigate. You will be issued a refund in the same method by which you paid. Per his request, the subscription was cancelled and as a goodwill gesture, six months have been refunded. Southwestern will ship you Products that have the functionality and performance of the Products you ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Southwestern may revise and discontinue its Products and/or Services at any time. Each time a charge was to be made, a text was sent to the consumer letting them know. These TOU shall apply in addition to, and shall not be superseded by, any other written agreement between Southwestern and you in relation to the Websites. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. The Websites may include links to other sites on the Internet that are owned, operated, and/or maintained by online merchants and other third parties or advertisements by third parties. Our company has no record of being contacted to cancel the membership until now. How to cancel a subscription on your iPhone or iPad. Tap on a . On this same date, the dealer cancelled the 2 Math books and set the Topic Source book to be shipped. And contacted sales lady to cancel and give me a refund.) . Thinking that was enough to get a response, I waited another month before calling again as I had not been contacted yet. No more sifting through hundreds of pages of text books It is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of the content on these Websites. Southwestern reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will not in any event settle any such matter without Southwesterns written consent. Your company is the one who has charged me, not the dealer, as outlined in your contract. Thank you! You assume sole responsibility for your use of third-party links. Username/Email Password Keep me signed-in Forgot your password? Southwestern provides you with access to a variety of resources (the "Services"), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. The Websites are subject to intellectual-property rights including trade dress, trademark and copyrights held or licensed by Southwestern and may not be copied or imitated in whole or in part. You must examine the Products when you receive them. Subject to these TOU, Southwestern grants you a non-exclusive, non-transferable, limited right to access, use and view the Websites and the information thereon, including, without limitation, the Website Content, solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the Website Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Website Content for any public or commercial purpose, including, without limitation, use of the Website Content on any other website or in any environment of networked computers, or transfer the Website Content to any other person without the prior written explicit consent of Southwestern. Yes,we do not show a record of the student dealer contacting the consumer directly.The independent dealer was acting in accordance to attempt to receive payment for the product that had already been purchased at wholesale from our company. you achieve your goals. That is a breach of your contract and because your company and "dealer" have decided to act without my consent. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. 'Now You Know' sections are a great way to sum up! We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. Learn valuable life skills Learn More Login Age 28 Dive into early learning math and reading skills with the HOMER Learn & Grow app. You will be able to access the online Products and Services during any remaining subscription cancellation periods. descriptions, and explanations. If a Product offered by Southwestern is not as described, your sole remedy is to return it in unused condition. We scan your transactions to detect all of your subscriptions, surfacing some you may have forgotten about! If you do not consent to the delayed shipment, Southwestern will promptly refund all money paid by you for the unshipped merchandise. Select Cancel Account. Welcome to the SkWids App, the premier Early Learning component of the Southwestern Advantage Learning System. Access to this app is exclusive to Southwestern Advantage customers, with the same . Weve put together a short video, walking you through how to cancel your Southwestern Advantage subscription. Only now they can pause, rewind, and play them as many times as they need. I want to receive a refund in the amount of $287.95 immediately for products not received and a refund of $144.96 when the book I do have is returned. Southwestern reserves the right to modify, alter, or update the TOU at any time without notice. On 10/27, there was insufficient funds available for payment. University M.Ed., Vanderbilt University, "I love the setup and easy access for data. This resource guide contains critical elements to build student I called again and was told the same thing at 12pm. We ordered books for our grandson which were to be paid for in a limited number of installments. Southwestern provides you with access to a variety of resources (the Services), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. I recently discovered the charge on my checking statement and contacted the company immediately. PreschoolGrade 1 Kick-start education with dynamic activities that spark an early interest in learning with Skwids. Southwestern makes no warranties or representations of any kind that the services provided by the Websites will be uninterrupted and/or error-free, and Southwestern shall have no liability for any interruptions, errors, computer viruses or other harmful components in the use of the Websites, although best efforts will be made to provide a high quality site that is useful and provides value to its members. what they need to review for tests and/or what they're likely to need as they attempt to do their Only now they can pause, rewind, and play them as many times as they need. Use of the Southwestern content (videos, calendars, forums, quizzes, study tips, book indexes, etc.) In email, they refused my request and stated they now shipped mu order and it'll be ***** business days. The terms and conditions of purchasing Southwestern Online Products or Services are printed on your receipt above your customer signature authorizing the order. The user email set up was: *********************** and the child account was under "******." Alumni of the program include four Governors, two U.S. Only now they can pause, rewind, and play them as many times as they need. So what i am asking for from this company is that since the amount has been paid in full to stop taking the 37:00 dollars and either send the rest of the books or give me a full refund due to breach of contract . Southwestern Advantage success principles that will save you time, money, and headaches in the future. Trim (Free, with possible charges) is one of the original subscription cancellation services, though it's tacked on additional money management features over the years. Education iPhone. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay Based on information provided by the consumer, a refund was issued on 12.1.22. Welcome, valued customer. Due to high transaction volumes, you may be charged up to seven (7) business days after the first business day of each month. I already canceled the online access and now it is nearly impossible to cancel the auto payment for the books. your goal of creating pages that are open and visually appealing, while making sure students get I was not contacted by the dealer at any time, via phone or email. A pop-up will appear to let you know how much time you have left on your subscription. I requested the tracking number so I can be sure to decline it. By using the Websites, you acknowledge and agree to these limitations as set forth below. The state and federal courts of Davidson County, Tennessee, shall be the exclusive forum and venue to resolve disputes arising out of or relating to these TOU or the use of or visit to the Websites. skills. I compared the topics and chapters to our U.S. history book, and they matched up very well." Southwestern Advantage publishes and markets educational books, software, and subscription websites. Trim. Emailed. If you are not sure whether the material infringes on your intellectual property, you should consider contacting an attorney before contacting us. Control your spending and stay on track. HOMER offers an auto-renewing subscription for $7.99 per month, billed monthly starting at the end of the free 30-day trial. and easy to read. She said there was no tracking number, it was delivered by the woman that sold them to me. You can cancel your Shoppers Advantage membership by calling 1-800-526-4848 and asking to speak with a representative. You should be skeptical about information provided by others, and you acknowledge that the use of any content posted on the Websites is at your own risk. The rights granted by you hereunder may not be terminated, revoked or rescinded and are not subject to reversion. To cancel your account, click the Cancel button. Get alerted when youre spending too much. To do this, visit the subscription box's website, and look for a tab that says something like "manage my subscription." There should be an option to cancel your subscription or to email or call the company to have your subscription canceled. I compared the topics and chapters to our U.S. history book, and they matched up very well." The publisher provided a comprehensive Now your kids will have access to answers - within seconds.