2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. If I could give more stars I would. Thank you to Robbie and all the team! Terrible customer service from the used car sales person. We will be sure to share it with all the Battersea Team. Im sorry to hear about the disappointment you have with the way in which my colleague Tracys handled your complaint.Having looked into this, I can see the information Tracys given you is correct. Looking for the right accessories? We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Now for the most exciting part. Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. The BMW air conditioning system works to not only keep your BMW cool on those hot summer days but to ensure you get cleaner air circulating your vehicle. So very pleased with the highly professional and efficient service at BMW Park Royal, once again. 2883766 FCA Reg. Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, Thank you for understanding. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. PETER ADAMS BMW Sales Manager BMW New Vehicle Sales. BMW thought it appropriate to give me 21 worth of petrol? The level of attentiveness is simply second to none. I can't think of any right now. Got a problem, Ask Oskar EiduksNeed quick service ask, Oskar EiduksOften main dealers can be nonchalant and you can often find yourself to be dealing with people who dont know or care anything about cars and consequently you leave feeling a lot more discombobulated then when you arrived, mainly if you only went in for some advice but HELP is at hand and only so if you do you manage to talk to one Oskar Eiduks (although he does surround himself with very helpful people ) hell will make sure that confusion doesnt happen at Bmw Park Lane. Hi Yasmine, Thank you very much for your wonderful review! We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. Verification can help ensure real people write reviews about real companies. Best wishes. Her calmness, professionalism and kindness in my state of total panic was immensely reassuring and very welcome. Reg. Great customer focus and care, always. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. I thought this was supposed to be the flagship store for BMW in the UK. for its general insurance mediation activities. team principal. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. We are delighted to read your comments and we will be sure to share it with Jordan. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. Best wishes, BMW Park Lane. We also ensure all reviews are published without moderation. Own the road and the race. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. There is no additional cost to delivering your car as we offer free nationwide delivery on all of our leasing deals. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. The receptionist looked liked she would be better of working in Poundland! *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Chris is professional and knowledgeable and I cant thank him enough. We will always do our best to meet your delivery requirements. BMW ISSD at Park Lane BMW/MINI highly recommended. Always helpful knowledgeable and professional. We are delighted to read your comments and we will share it with Jordan. Car dealership. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. We are delighted to hear you had a great service by Jordan. Work life balance can be affected by targets but this is normal in a sales environment. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. Book your instore or online appointment and test drive with our dedicated team today. This is the BMW Park Lane company profile. Lane Departure Warning; Disclaimer. Dont hesitate to get in touch with one of our certified BMW experts. Registered No : 667783. However I want to bring a matter up. Verification can help ensure real people write reviews about real companies. . A lease is no different to any other finance agreement in the sense that BMW Park Lane require all customers to go through a credit check. Dealt with louis Do, a young man but with great skills. Excellent communication. Cons. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. You will have a 14 day statutory right to withdraw from the agreement. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Whether it's a service, an accident repair, a new accessory or simply advice you need, we can help. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. Best wishes, BMW Park Lane. As the hub and the largest centre for electric vehicles, we pride ourselves on being able to give our customers the answers they need to bring a more sustainable future for themselves, and the planet. . We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. All I can say as a woman I just felt that I was taken on a little ride. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. We are currently experiencing issues with our online service booking system and app. Get . Park Lane Registered Name: BMW Park Lane. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . NB: The cooling off period differs if you take out a business lease. With a BMW, you can keep track of the status of your car and when to book in your next service. Service: 01926 333888. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. The UKs flagship store, how can we help? Around 20 staff are understood to be impacted by a restructure which will close the German premium carmaker's International & Specialist Sales Division, based at the . Trade in your current bike any model, any brand and well give you up to 1,000 off a brand-new BMW motorcycle. Terms and conditions apply. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. 1st for the yearly service, the 2nd time for a warranty recall. BMW Park Lane | 15,042 followers on LinkedIn. | We know the needs of BMW drivers are highly specialised. Did they take advantage of the fact I am a women? Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. Has anyone experienced buying car mats from Park Lane BMW? 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. Finance available subject to credit acceptance to UK residents aged 18 or over. VAT Number: GB 584 4519 13. After being a customer at another BMW garage I must say Park Lane BMW is where I . Car and van leasing couldn't be simpler. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. We will use it again. Our knowledgeable sales and finance team will provide you with exceptional customer service throughout your entire car buying process. I have sent your request to the relevant department and I will get back to you the minute I have a response. Any payments made to us will not affect the amounts you pay under your finance agreement. Only while stocks last. Thoroughly recommend. 10 reviews Ranked #224 of 229 dealerships in London. We know how precious your BMW is, and how important regular services are. Opening Times. Menu control Park Lane . E&OE. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Best wishes, BMW Park Lane. Mark and Abby are total heroes. Company Registered Number: 1569304. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. See for yourself where the fascination for BMW Motorrad comes from. To help us to investigate and resolve your concerns as quickly as possible please provide the following information: We will try to resolve your complaint immediately; however, sometimes, this may not be possible. Arrange a test drive. Cons. BMW Group Specialist Sales Division Park Lane London. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. Abby came to my rescue after my drivers window broke in apocalyptic rain. Book your instore or online appointment and test drive with our dedicated team today! . Would recommend them with no hesitation. Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. How is BMW helping London move towards a more carbon-free existence? To apply for a BMW Apprenticeship click the link below. Administration: Donna Baptiste. WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. Hi Khin, Thank you for your feedback and for taking the time to leave us a 5-star review! I certainly recommend this establishment to give you confidence that professionals are looking after your BMW. VAT Number: GB 584 4519 13. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. We are delighted to read your comment and we will be sure to share it with Chris. Will definitely recommend. Welcome to Tom Bush BMW . Serving the North Vancouver area, Park Shore BMW, located at 835 Automall Drive in North Vancouver, BC, is your premier retailer of pre-owned vehicles. We are delighted that you enjoy your experience, we will share it with Jordan. We are happy to answer any questions you might have about our services. This is made up of several documents; one is our Order Form. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. Optional final payment not payable if you opt to return the motorcycle at the end of the agreement (motorcycle condition, excess mileage and other charges may be payable). 0370 700 5216. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. Are you ready for adventure? Companies can ask for reviews via automatic invitations. It goes against our guidelines to offer incentives for reviews. We will share it with Chris and the whole team. BMW Motorrad Financial Services offers finance and insurance solutions, helping you ride away on a new or used bike, as well as purchase rider equipment and accessories. I was told that everything had been done . We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Very good and helpful service, friendly not pushy. Thank you for your understanding. By various external sources, Travel SOS - Minibus & Coach Hire Birmingham store, how can help... 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