Be sure to only use a shipping label once to avoid any additional fees. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. var m3_r = Math.floor(Math.random()*99999999999); Making shipping even easier. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Note: The Suggested Weight feature is just a suggestion. The seller used a 4oz label for a large 3lb package! I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. Its super petty and childish. Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". 'In honor of imnotlegolas for starting this subreddit. The package size must be less than 45" (longest side) x 20" (second longest side). These type of shipping surcharge will be deducted from your Mercari balance. Be sure to use the right box for your label. I waited until Mercari compensated me. She said next time, make sure you weigh it properly or else I won't scan it. Save up to 40% Save with discounts on flat-fee shipping for all 50 states. Shipping is easy document.write ("&loc=" + escape(window.location)); You won't pay the difference, Mercari will. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. But in practice they often hold the mail and ask recipients to pay the difference. Well after some digging, here's the OFFICIAL Mercari answer. Create New Spreadsheet New Spreadsheet Name: CloseCreate Request Different Fees There is an additional fee when the carrier has to repackage the item during transit. And he just replies ok. I went into USPS today and I had my package at 10oz using my scale. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. No matter which label you used the package will get delivered and the buyer is able to chose to pay the postage due or return to sender. List and authenticate luxury items from anywhere, on any device. Also, Ive had people say can you ship at a lower price and if theres a problem Ill pay fee like how does this work. Mercari bundling is sometimes called combined shipping. See disclosure at. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! Usually you would get a notice in your mailbox that there is a package waiting at the PO for you with postage due and you would have the option of accepting it or refusing the package. I didn't. Create an account to follow your favorite communities and start taking part in conversations. Mercari's prepaid label gives you all the benefits. Mercari, Inc. ( TYO: 4385) is a Japanese e-commerce company founded in 2013. Help with my Mercari issue. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. I have contacted Mercari to be reimbursed for the money I paid for postage. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. Yeah i was looking for textbooks and I see some of them with the 4.99 label. The package size must be less than 45" (longest side) x 20" (second longest side). Other rates are going up, but in some cases the rates are being lowered. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages. Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. So when you see it, just know they're talking about making a bundle. Any advice would be much appreciated! document.write ("<\/scr"+"ipt>"); There is an additional fee when the carrier has to repackage the item during transit. ', Press J to jump to the feed. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Copyright 1999-2023 Steiner Associates, LLC. Without tracking, there is no proof of delivery and you will not be paid for that sale. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. Does USPS penalize my account the next time I use their service for sending/receiving mail if I ignore? Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. Always confirm the package weight and dimensions before you list. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. Click here to find the nearest FedEx drop off location. Please make sure that you choose the correct label so your item arrives safely to the buyer. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. My most recent purchase came with postage due for $7+. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. All packages are scanned by the applicable shipping carriers. Lol. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Im sorry that happened to you though. Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. Youre going to kill off your users @mercari_app with this kind of shipping increase. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. [CDATA[ 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). I purchased a sweater off of Mercari and the mailman needed postage due. Sorry for the long post! For more information, please review additional details on the USPS website. They gave me credit for it. I was charged for overdue postage as well. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Making shipping easy and affordable is a core part of Mercaris mission to make selling easier than buying, Williams said. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. Please make sure that you choose the correct label so your item arrives safely to the buyer. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. I went to the PO, and they actually just handed me my mail, no charge--BUT they also gave me an envelop and told me to put money in it and leave it in my mailbox to pay for the overdue postage.Now that I have my item, I see that the seller packaged the item way too securely--they put four cardboard pieces in a stamped letter mail, making it very bulky and heavy. if (document.mmm_fo) document.write ("&mmm_fo=1"); Thanks! If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. Shipping on your own for mercari can save you money depending on your package! Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). Or instead of the full postage due, should I just pay partial postage? Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. Click here to find the nearest FedEx drop off location. New comments cannot be posted and votes cannot be cast. You can chat with other members about anything to do with buying on eBay. 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