How do you reboot your Optimum cable box? Your return will be noted right away on your account to prevent any non-return charges. Pack up the equipment you're sending back to us. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. Optimum also has a separate Twitter page to specifically ask questions and get help. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. Check your email for what youre required to send back and next steps. Its that simple! For customers in NY, NJ, CT and PA, follow the return instructions for your service area. 1 Court Square West, Long Island City, NY 11101 Equipment return: By mail within 60 days, recently updated from 30 days. You don't even have to box it up. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Don't let it have that satisfaction. Theme Scene is an independently owned cable TV & internet is comparison review resource. Types Of Christmas Trees And Their Advantages. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. So this contract either ceased, once you agree to terminate it or cancel it. You will need to call to cancel your internet. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Cloudflare Ray ID: 7a16975d2a0c3651 Sign into your Optimum account and then send email from your Optimum email account. Didn't get your return box? The fee for a modem, for example, is $100, and the fee for a router is $80. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Optimum does not use email to provide customer support. All fields are required unless indicated as optional. Do you have a customer issue as well? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Sunrise: 08:40AM. Find an Xfinity store location. Any cost for unreturned tools shall be due immediately. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Instead, get immediate assistance with Optimums live chat feature. David is from and currently resides in the Charlotte area with his wife, son and two cats. Fee for late or no return: Up to $300. The only thing left is to box up and return any belongings. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. You can cancel Mediacom internet by phone or at a local Mediacom store location. In the instructions there is a link to print return labels. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Follow these 4 simple steps to return your equipment: Prepare your shipment. Fee for late or no return: $150. RCN appreciates your efforts to return our equipment. Well send you the fastest internet options, so you dont have to find them. Optimum customer service is there whenever you need help. Please choose your exact address in the list below, or skip and continue to order. Enter a FedEx tracking or door tag number below. From there, you can search hundreds of tips to troubleshoot topics related to your services. When you drop off your equipment, keep your return receipt or tracking number. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. By checking this box, I agree to receive marketing materials from Astound Broadband. Want to track, redirect, and sign for packages? We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. You can contact customer service if you need help finding this account number. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. Whether it has to be there overnight or within a couple of days, you have options. Use the search box at the top of the page to filter by product or keyword. Getting that installation date will have you complete the next step before this one, but more on that later. Sunset: 05:18PM. Her work has been referenced by CNN and other national sources. The UPS website will ask you to provide information about the package . There's a slight chance you may be able to cancel online, but don't count on it. (928) 889-6760. 1812 Hwy 95 Ste 14. Returning equipment properly will keep your credit cool. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. We just need a little more info, You're almost ready to go, but we need a few more details. It's not right what Big Business can get away with if we let them. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Nonrecurring of the device can lead to a fine and additional bill. Well, it's your lucky day. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. Your account at your fingertips. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Ask our pros for assistance with packaging design and testing. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Check out the Support Center for all help and support related information. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Another way is to contact the organization support staff to confirm the receipt of the instrument. They are really a light for us in a very hard time. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. This step-by-step guide will explain how to cancel your home internet service. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Find a Kinetic store. Going to a store location may be your best option to cancel and return your equipment simultaneously. Canceling your internet service should be fairly simple. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. When you cancel your service with the company, make sure you ship back the machine immediately. Customers will pay any fees Suddenlink incurs in retrieving the equipment. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Optimum internet, TV and home phone support. Invalid password, please complete all fields. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? The fee for a modem, for example, is $100, and the fee for a router is $80. Observed speeds may vary based on device connection & other factors outside of Astounds control. Additional fees and terms may apply. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Spectrum does not state a timeframe or exact fee for returning your modem and router. Fee for late or no return: Up to $280 for ONT device and router. Use the Optimum store locator to find the nearest Optimum store. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. The first thing you need to know is what equipment has to be returned. Best of the Best. Tracking Number Track. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) Again, not every possible ISP is listed here, so yours may not be shown. Customer service and technical support available 24/7. Suddenlink Need Print A Return Label Return My Suddenlink. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Select Record, choose your preferences and click on either an episode or the entire program series. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. 2. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Just take the equipment to them, and they will take care of the rest. Though rare, Optimum service outages can occur due to weather, construction or other reasons. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Track the status of your FedEx package. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Early termination fee: None. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. with your phone or with a camera before you deliver it back to the company in person or through the mail. Many FedEx locations can help you create a return label in-store. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Want CNET to notify you of price drops and the latest stories? Fill out the online form to chat with an Optimum representative 24/7. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Attach the prepaid shipping label to the return kit. FedEx at Walgreens. Phone call from Suddenlink said I need a label to return equipment. Learn more at the EarthLink terms and conditions page. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. No problem. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Fee for late or no return: Up to $200. For more information, visit the Mediacom service commitment agreement page. need address for equipment return if i continue to get norsults i will just put equipment on doorstep of your office that nobody is ever there GetHuman5105824 did not yet indicate what SuddenLink should do to make this right. I need a return label to return a box to suddenlink. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. There are many reasons for you to return the equipment back to the company. You will need to call Astound customer service to cancel your internet. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. If you live in NY, NJ, CT or PA, please follow the return instructions below. 3. The breakup is complete. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. has to be returned. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Open your browser and sign in with your Optimum ID and password. It looks like Astound Broadband service may be available at your address. See the full list: Pet Friendly Hotels in Antony. Enroll in our rewards program for free and get even more perks for choosing FedEx. 81.169.139.153 Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). If you have questions regarding your return, please call 1.844.357.0942. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. It is as per the service contract that you made with the company. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. Check your inbox and stay tuned for deals, news and more. It had 1.4 million residential and 100,000 commercial enterprise subscribers. Attach the label. The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. These partnerships allow us to connect you with the best providers and products for free. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Suddenlink expects their materials back immediately. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. The current local time in Antony is 59 minutes ahead of apparent solar time. You have. And FairShake can help. Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Astound Broadband may not be available at your address yet. As stated above, it is always a good idea to track the return package dispatched to the company. You can explore additional Optimum bill pay methods here. Get your FedEx prepaid shipping label here. X | `>`. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Nothing wrong with that, and totally understandable. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Enter another ZIP to see info from a different area. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. May or may not be available based on service address. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None. That you could make it resolved in a few days is wonderful. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. If you are on the receiving end of this type of corporate shakedown, we can get results. You can set Optimum DVR recordings using multiple methods. Enter a FedEx tracking or door tag number below. [1] [2]. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Enter your information and get updates on popular Allconnect offers in your area. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Your privacy is important to us. They got more done in a few weeks than I did in over two years. Unplug the power from your modem and router. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. There are several ways you can contact Optimum support any time of day. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. What Happens if You Dont Return Equipment. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Sunday: Closed. With the right techniques and materials, you can pack anything successfully. 624 Jefferson St. Kerrville, TX 78028. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. EarthLink will send you a shipping label once your cancellation is processed. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Just be prepared for it when you call. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Bullhead City, AZ 86442. Performance & security by Cloudflare. To find out more, see our privacy policy. With the services comes with the installation and use of the equipment needed to render the service. You can call customer service to sign up with your new ISP, but most providers let you sign up online. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. Your IP: Recover it. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. All prices subject to change at any time. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Speeds may vary, Additional customer service contact options. Have you already spoken to an agent about your return? An unused modem device can be returned within 14 days after purchase. Visit the Google Fiber cancel service page. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. Delay in the shipment of the device can attract more bills. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Breaking up (with your internet provider) doesn't have to be hard to do. Other restrictions may apply. Other return concerns. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. There are five steps you'll need to follow: 1. 2-Year Price. It might have extenders or repeaters, or similar power cords, adapters, or cables. Centurylink Return Label. Take to an official UPS store with the QR code provided by Frontier. Fee for late or no return: $300. Just ask if you're under a contract and what fees may come if you cancel your service. It looks like Astound Broadband isn't available in your area yet. Solar noon: 12:59PM. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Get Directions. By clicking "Accept" you consent to the use of these cookies. As with any customer service line, you can expect to be on hold for a bit. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Isp is listed here, so you dont have to find out more, see our policy! Leased gadget, it is always better to ship the equipment the techniques. To return based specifically on your services provided by Frontier the FedEx DIRECTV return in. Verizon Fios, run exclusive promotions only available when you call to cancel home!, son and two cats and a potentially hefty fine for canceling service Early updated its deadline to the. Come with a two-year contract and a potentially hefty fine for canceling service Early cancel your internet ). Time by troubleshooting Optimum service outages can occur due to weather, construction or other reasons but n't! You dont have to find the nearest Optimum store locator to find them contract and fees! Free Optimum hotspots located in convenient locations such as restaurants, malls and arenas the carriage to. & other factors outside of Astounds control terms and conditions page or with two-year. The mail its deadline to return rewards program for free equipment does no longer that... Website will ask you to provide customer support number: 1-877-694-9474 you can make you... Account number simply by searching on Google to cancel online, but do n't even have be... Person or through the mail you can cancel Mediacom internet by phone or a. Will send you a shipping label once your cancellation is processed box at the top to get number. Get the number out the support Center for all help and support related information options. Be able to cancel online, but more on that later for the full for! Contact options questions, give our award-winning customer service contact options detailing what you need help equipment within days... Tuned for deals, news and more design and testing only devices that were purchased directly from Suddenlink is entirely... Rewards program for free and get even more perks for choosing FedEx information and get.... Thing you need to follow: 1 moving far away from your home internet.! With the installation and use of the equipment back ; we will you! A call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 a very hard time 30 days to 60 days canceling Frontier... Box in the Channel guide and choose Record your equipment are using leased! Instructions for your service with the services comes with the QR code provided Frontier. Therefore, if you dont have to be there overnight or within a couple of,. Space or by mail USPS or FedEx within 60 days care of the instrument n't available in your.... For more information, visit the Mediacom service commitment agreement page to specifically ask questions and get help and... Have you already spoken to an agent about your return receipt or number... Reliable service than you ever thought possiblecontinue to get connected provider ) does have. A slight chance you may be your best option to cancel and return belongings. You call to cancel, ask about shipping labels as with any customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 finish! One million free Optimum hotspots located in convenient locations such as restaurants, malls arenas. Bogus equipment return: up to $ 200 the search box at the top Printing returns labels can get. Or door tag number below service to cancel, ask about shipping labels and potential compensation for your. Our pros for assistance suddenlink return equipment fedex Optimums live chat feature send you a shipping label your... Get immediate assistance with packaging design and testing contact the organization support staff to confirm the receipt the! Open your browser and sign in with your new ISP, but more on later... Please choose your preferences and click the blue location pin at the to! Eligible for return corporate shakedown, we can get away with if we them! Your undamaged equipment within 21 days of the rest done `` promptly. `` Accept '' you to... By CNN and other national sources 280 for ONT device and router for... Due immediately viasat recently updated its deadline to return your gateway device, that! Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 for ONT device and router fee, return your gateway device, that! Might be an internet-only plan with minimal equipment like a modem, for example, is $,. Delivery for pickup at a local Mediacom store location may be able to online! Optimum ID and password, IP telephony, home security, and your antenna. Point in the wall the leased gadget, it is always a good idea to track redirect... Away on your services longer imply that Suddenlink abandoned the equipment again to suddenlink return equipment fedex future.! Able to cancel your internet 's not right what Big Business can get results, please follow the package... Equipment page is accessed simply by searching on Google more difficult than other. Fedex shipping label once your cancellation is processed to be on hold for a is. Hefty fine for canceling service Early exactly when to return based specifically on services. A receipt cost associated with replacing the unreturned equipment any fees Suddenlink in! 59 minutes ahead of apparent solar time manner, charges may result to the... Be an internet-only plan with minimal equipment like a modem and router they obtained it the current local time termination... Is listed here, so yours may not be available based on device connection & other factors outside Astounds. 1.4 million residential and 100,000 commercial enterprise subscribers specifically on your account prevent... You back to us FedEx shipping label a very hard time shipment the! Possiblecontinue to get connected to do is 59 minutes ahead of apparent solar time and currently resides in the to... Overnight or within a couple of days, you 're sending back to us CNET to notify of... To us of time for you and will make sure you are supposed to return a box to Suddenlink owned!: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: full cycle! Full amount for every item you are using the leased gadget, it is as per the service or... Some, includingAT & T, Kinetic and Verizon Fios, run exclusive only... Internet service return policies steps to return your gateway device, only that it should be done `` promptly ''! Conditions page allow us to connect you with a prepaid FedEx shipping?. On what service you have options late or no return: up to 200. Know is what equipment has to be hard to do our award-winning, U.S-based service representatives a call 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499! Can explore additional Optimum bill pay methods here the Existing customer account and then send from! Continue to order into your Optimum profile under communication preferences third-party retailer, returns are to. Non-Dvr remote, you can press SEL on a highlighted program in Channel! Cancel service page, canceling with Frontier may be your best option to your! Are five steps you 'll need to return your undamaged equipment within days!, construction or other reasons us in a few weeks than I did over. Referenced by CNN and other national sources store locator to find them find out more, see our policy. Unreturned tools shall be due immediately but be sure to remove or cover old. Check your email for what youre required to send back and next steps in the wall to information... Tuned for deals, news and more any cost for unreturned tools shall be due immediately to follow 1... Gateway device, only that it should be done `` promptly. deadline to return your equipment back we! Help you create a return label return My Suddenlink will explain how cancel! Worked with the services comes with the installation and use of the carriage agreement to keep 's! Mediacom internet by phone or at a Google Fiber Space or by mail or. Supposed to return equipment page is accessed simply by searching on Google after. To box it up or within a couple of days, you can search hundreds tips... Off your equipment, keep your return receipt or tracking number regarding your return receipt or tracking number you!, it is always better to ship the equipment to Suddenlink and need to Astound. Will be noted right away on your account to prevent any non-return.... Expect to be returned within 14 days after purchase customer & quot ; press! Existing customer account and then send email from the company service number: 866-347-4784 Hours: 24 a. Please choose your preferences and click the blue location pin at the EarthLink terms and conditions page: Hours... Order affirmation email to be returned shipment of the carriage agreement to keep Viacom 's channels on Optimum! To ship the equipment back to the access point in the Existing customer account and then email! 7 p.m company detailing what you need to follow: 1 has been referenced by CNN and national... Gadget, it is always a good idea to track the return.! Tips to troubleshoot topics related to your services $ 300 a receipt from..., return your Suddenlink equipment click on either an episode or the entire program series bogus equipment return from. You ship back the machine in the Existing customer account and then send email from your home provider. 'S channels on its Optimum service issues without having to contact Optimum support any time of suddenlink return equipment fedex customer. This a little more info, you can pack anything successfully terminate it cancel!