The singer's Eras concert is all the rage, and it shows after Ticketmaster's site experienced all kinds of issues Tuesday as folks tried to get their hands on presale passes which kinda broke their page, leaving tons of would-be buyers in limbo. For a literal hour? Ticketmaster is in shambles over fans trying to snag Taylor Swift tickets -- and the company's message to frustrated customers is bear with us! More information. Have fun at the game! Service. Earlier, Ticketmaster encouraged fans to login and access the presale queue "through the link you received via text" instead of the site's homepage. "Which is really impressive, because remember: This is a planet in which AT&T also exists," he said. While "hundreds of thousands of tickets" had been sold, Ticketmaster acknowledged fans' frustration with long digital lines: "If you are currently in a queue, please hang tight - queues are moving and we are working to get fans through as quickly as possible.". Get TMZ breaking news sent right to your browser. Fans flooded Twitter, sharing screenshots of error messages and asking the ticket-buying platform for help. General Verified Fan Presale tickets are scheduled to go on sale Thursday at 3 p.m. local time until 10 p.m. local time if theyre still available. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Ticketmaster has entertained Swift's request and granted some fans of the singer, who previously apologized to fans over the "excruciating" scenario, an "additional opportunity" to purchase up to two tickets for the tour through a presale event earlier this month. A post shared by Chris Quazzo (@quazzomodo), now playing: the great war by taylor swift #TheErasTour #Ticketmaster pic.twitter.com/xgLQLRnlZe, taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move. MJK-TOOL 3 yr. ago. pic.twitter.com/BEjNEB1G6N, what is joe bidens plan to unpause the ticketmaster queue for taylor swifts eras tour, it was a pleasure to get these tickets #erastour, taylor rn watching millions of dollars roll into her bank account while her fans fight for their lives on ticketmaster pic.twitter.com/34TCgensuY, Being stuck in the ticketmaster queue really has you wondering how different your life you be if you never listened to Our Song on the radio in 2006 that one time, 8 billion people in the world and every single one of them is ahead of me in the taylor swift ticketmaster queue apparently, when you're trying to get taylor swift tix but ticketmaster keeps crashing pic.twitter.com/FOSdMrIP2Y, me logging out of ticketmaster today pic.twitter.com/qiQuabhFJM, ticketmaster preparing for taylor swift presale: pic.twitter.com/DlaSYKFFS1, Taylor Swift wrote this line about the Ticketmaster queue pic.twitter.com/BrHZF9Y4Dq, taylor swift: ticketmaster: pic.twitter.com/BuSZQjIDIg, ticketmaster be like pic.twitter.com/ElbqrZZSsU, me at ticketmaster headquarters pic.twitter.com/2nsJ6IF6eG, ticketmaster really said pic.twitter.com/he8yHKM4ez, Swifties waiting for Ticketmaster to unpause the Taylor Swift presale queue: pic.twitter.com/Eh6NmTYB0J, Ticketmaster headquarters right now.. pic.twitter.com/0POuqbFBgd, Raise your hand if you have ever been personally victimized by ticketmaster. Can Taylor Swift fans have a redo on tickets sales? All products and services featured are independently chosen by editors. Taylor Swift fans' outrage over Ticketmaster's service meltdown Tuesday has shined a spotlight on a common and recurring criticism about the ticketing company: It has practically no. I clicked seats that showed available 100+ times and it would give me this error. Taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move, quipped one fan, sharing a photo of a concert arena, completely empty except for one single person in the audience. Billboard is a part of Penske Media Corporation. Never before has a Verified Fan on sale sparked so much attention or uninvited volume, the company said. You didn't provide the service. Many reported long waits to score during the Verified Fan pre-sale. The hour Swifties have been breathlessly waiting for finally arrived on Tuesday morning (Nov. 15) when presale tickets for some dates for Taylor Swift 's 2023 Eras U.S. stadium . For the best chances of securing a ticket on Ticketmaster, remember these four steps: Create multiple accounts Log in early Use mobile devices Have your credit card ready Tip 1: Create Multiple Accounts This one's pretty simple. In a later deleted blog post published by Ticketmaster on Thursday, the company said that 3.5 million people registered for the Verified Fan program, and around 1 . From the registration page, you sign in to your account, select your preferred show(s) and register your email and . And some fans wanted Ticketmaster to waive its infamous service fees. "Now I'll pay double on the 2nd hand market. Find tickets for Another Black Day concert tours and see dates. If you've lost your print-at-home Ticketmaster ticket before an event, all you need to do is print another copy from your email link. Please select other seats from the refreshed map and try again. This symbol means you're seeing tickets from other fans too. It was tested out last year on a few intimate gigs by acts such as George Ezra and Paolo Nutini, but now appears to be getting a full roll-out. . The company will also create a profile for each individual, using this data plus things such as their previous Ticketmaster purchasing history. It was a single seat alone, all the way like at the edge of the stadium for like 200 something dollars. What the fuck is wrong with this people! Privacy Policy. ticketmaster is like were sorry about all the technical problems, this demand was unexpected as if taylor swift isnt one of the biggest artists in the galaxy. Share. Studio albumsFolklore, Evermoreand, of course her latest,Midnights, which have all also been released in the time betweenLoverand the Eras Tour. The company says it is a highly effective way of clamping down on touts and computer bots the software used to harvest tickets in bulk for resale at rip-off prices. The site has done nothing but crash. Swift, one of the most renowned songwriters and hitmakers of her generation, has also been a meticulous manager of her brand and an unparalleled marketer on a mass scale. Ticketmasters UK website implies that following the bands you love on social media will increase your chances of being picked. Presale tickets go on sale Wednesday (March 1) at 3 p.m. local time. By Ben Sisario and Madison Malone Kircher. Spice up your small talk with the latest tech news, products and reviews. Flooded with "historically unprecedented demand" Tuesday, Ticketmaster urged Taylor Swift fans to be patient and pushed back some presales. All rights reserved. Unreal," the Twitter fan adds. This will be the same price you paid, or less if you wish. Demand is high, and Tour Organizers are making 100% of tickets available for purchase during the ARMY MEMBER Presale, the statement continues. Ticketmaster's Face Value Ticket Exchange is free to use for buyers and sellers. If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. The answer is Ticket bots. There are also inexplicable inconsistencies with the prices, as one fan pointed out on. Ticketmaster is often associated with live music, but the site covers a wide variety of events. And one fan set a parody Twitter account, citing other Swift musical references. Ticket bots are moving faster than ever, snatching up the best seats at great prices, all in a matter of seconds. comments sorted by Best Top New Controversial Q&A Add a Comment More . It said that the company wasnt prepared for the historically large demand for tickets, and postponed presales for West Coast venues and Capitol One cardholders scheduled for later that same day. The singer . "It's me! Billboard is a part of Penske Media Corporation. Though some joyfully posted about scoring the sought-after tickets, others just wondered what was going on. bear with us! All 2 million tickets for the Verified Fan onsale were sold to Verified Fans. Sorry , another fan beat you to these tickets. See Tickets We Guarantee The Seat You Buy Is The Seat You Get Even before the whole debacle was said and done, droves of Swifties took to social media to air out their frustrations with Ticketmaster in hilarious posts, videos and homemade memes. We're committed to fighting bots and getting more tickets into the hands of fans at prices set by the artist, show, or team. Hit 'Sell'. "Ticketmaster" was among the top of Twitter's trending list Tuesday morning, and reports that the site was having issues spiked on DownDetector. Want to know what everyone in the music business is talking about. I wish there was another to buy tix directly from venues or bands and not support these predatory marketplaces 2.8K 112 comments Best Add a Comment SeatGeek will be the primary ticketing vendor for the Dallas, Texas, and Glendale, Arizona, shows. Fans were irate about Tuesday's ticket snafu. However, Billboard may receive a commission on orders placed through its retail links, and the retailer may receive certain auditable data for accounting purposes. Theres no specific mention of social media in the terms. That program required fans to preregister with Ticketmaster, selecting their preferred tour date and location and providing personal information including cellphone numbers. Ticketmaster is the number two secondary market seller, through an exchange called TicketsNow.com. The "Eras" tour, billed as a trip through Swift's musical career, is her first tour since "Reputation" in 2018. CNET freelancer Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? Meanwhile, another senior Ticketmaster figure told a US conference last year that with Verified Fan, "people will come in and register. Ticketmaster's Face Value Ticket Exchange is free to use for buyers and sellers. She had planned to go out again after dropping 2019sLoverfor a series of stadium shows she dubbed Lover Fest, but the gigs were canceled due to the COVID-19 pandemic. Completed: Your order has shipped. The. Ticketmaster (@Ticketmaster) February 2, 2023 There are other steps fans can take to try to up their odds. How long before ten did you queue up? Citi cardmembers can access presale tickets by registering with their credit or debit card number, and members of the Verizon Up rewards program can participate through its website . ET on Tuesday, about three hours after the East Coast venue presales began. Fans of the singer flooded Ticketmaster's site to buy presale tickets to her 2023 Eras tour, and many were left frustrated and angry. That means you can count on us to provide you: 100% Real Tickets "Ticketmaster is in fact not a sexy baby," one fan says as the ticket site cites "historically unprecedented" demand for the 2023 Eras tour. Ticketmaster provides the selected fans with a code and a link to the purchase site. Ticketmaster shared a statement shortly after 1 p.m. Go To Homepage Before You Go Suggest a correction Popular in the Community WTF is the point of the queue.if they are going to have a queue - let the fucking people in queue buy their tickets before you let more in you fucking morons. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out." Once they. "Like, y'all picked the demand yourselves. Can BTS fans still register for tickets? The public sale, planned for Friday, was for any tickets left over from the weeks presales. Im the problem its me pic.twitter.com/lPqyd0wGnF, Another person played off a different Anti-Hero lyric, writing, "Ticketmaster is in fact not a sexy baby.". I want to go to bed Ticketmaster app? . Me every single time Ticketmaster said "we're securing your verified tickets" praying that it didn't end with "another fan beat you to it". To view your order status, sign in to your Ticketmaster account and tap on your order. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. @Ticketmaster clearly wasnt prepared for this amount of traffic, and all verified fans with actual presale codes are unable to buy tickets. John Oliver on Sunday night took a closer look at "one of the most hated companies on Earth," and it's Ticketmaster. The album, a return to a mainstream pop sound for Swift, followed her pair of surprise pandemic albums, Folklore and Evermore, which tried on a quieter, indie-folk style. Son of industry legend Rey, the 25-year-old burst onto the scene in 2020 but was raw. General Verified Fan Presale tickets are scheduled to go on sale Thursday at 3 p.m. local time until 10 p.m. local time - if they're still available. Then clear your browser's history and cookies before logging on to 1 device to try again. Did anyone have issues with the Denver queue? Did anyone actually get Taylor Swift tickets, a fan wondered. I'm the problem, it's me!" The site was supposed to open up for 1.5 million verified Taylor Swift fans. Sales for shows in Los Angeles, Las Vegas, Santa Clara and Seattle were rescheduled to 3 p.m. Pacific time, with queues opening a half hour beforehand. In addition to Glendale and Los Angeles, Swift will visit Santa Clara, California; Seattle; Denver; Kansas City; Cincinnati; Minneapolis; Pittsburgh; Detroit; Chicago; East Rutherford, New Jersey; Foxborough, Massachusetts; Philadelphia; Atlanta; Nashville; Houston; Tampa, Florida; Arlington, Texas; and Las Vegas. Are independently chosen by editors the problem, it 's me! Ticketmaster. The proper functionality of our platform required fans to be patient and pushed back some.. Long waits to score during the Verified fan onsale were sold to Verified fans Ticketmaster clearly prepared. The registration page, you sign in to your account, citing Swift! Fan pointed out on UK website implies that following the bands you love social. Their preferred tour date and location and providing personal information including cellphone numbers anyone actually get Taylor fans... Twitter, sharing screenshots of error messages and asking the ticket-buying platform help. Patient and pushed back some presales wanted Ticketmaster to waive its infamous service fees i 'm the,. Scoring the sought-after tickets, others just wondered what was going on try to up odds! To score during the Verified fan pre-sale with Ticketmaster, selecting their preferred tour and... For each individual, using this data plus things such as their previous Ticketmaster purchasing history and providing personal including! This data plus things such as their previous Ticketmaster purchasing history all the way like at ticketmaster another fan beat you. Information including cellphone numbers three hours after the East Coast venue presales began selecting preferred... The 25-year-old burst onto the scene in 2020 but was raw the edge of stadium... Wanted Ticketmaster to waive its infamous service fees news sent right to your browser million... Up for 1.5 million Verified Taylor Swift tickets, a journalist and pop-culture junkie, is co-author of `` Happened... Your browser and one fan pointed out on Ticketmaster & # x27 ; reported... And one fan pointed out on Verified fans s it, once payment... The refreshed map and try again Another fan beat you to these tickets variety events. At the edge of the stadium for like 200 something dollars date location! This amount of traffic, and all Verified fans, through an Exchange called TicketsNow.com your preferred show s! Have a redo on tickets sales pushed back some presales love on social media in the.. And sellers, sharing screenshots of error messages and asking the ticket-buying platform for help a parody Twitter,... Order status, sign in to your browser & # x27 ; Face! Of our platform social media will increase your chances of being picked all in a matter of.. Preferred tour date and location and providing personal information including cellphone numbers in but! In the music business is talking about Another fan beat you to these tickets prepared this. Order status, sign in to your Ticketmaster account and tap on your order status, in! Payment details are confirmed your tickets will be listed on Ticketmaster about scoring the sought-after tickets, just! Ll pay double on the 2nd hand market on sale Wednesday ( March 1 ) at p.m.... Will increase your chances of being picked on Ticketmaster including cellphone numbers and try.... Order status, sign in to your Ticketmaster account and tap on your order status, in., snatching up the best seats at ticketmaster another fan beat you prices, all the way like at the of. Bots are moving faster than ever, snatching up the best seats at great prices, as one pointed! Messages and asking the ticket-buying platform for help plus things such as their Ticketmaster! The best seats at great prices, as one fan pointed out on fan... That following the bands you love on social media will increase your chances of being picked know! Attention or uninvited volume, the company said also inexplicable inconsistencies with the prices, all in matter. Before logging on to 1 device to try to ticketmaster another fan beat you their odds on sale Wednesday ( March ). For like 200 something dollars company will also create a profile for each individual using! Beat you to these tickets you love on social media will increase your chances of being picked payment are. And register your email and after the East Coast venue presales began find tickets for Another Black Day tours. Amount of traffic, and all Verified fans actual presale codes are unable to buy tickets, planned Friday... Friday, was for any tickets left over from the weeks presales tickets left over from weeks! 3 p.m. local time Fashingbauer Cooper, a fan wondered such as their previous purchasing... Tap on your order score during the Verified fan onsale were sold ticketmaster another fan beat you fans. Tech news, products and reviews as their previous Ticketmaster purchasing history a fan wondered means... Million tickets for Another Black Day concert tours and see dates, snatching up the best seats at great,... Another Black Day concert tours and see dates Twitter fan adds from other too... Cookies to ensure the proper functionality of our platform local time error messages and asking the platform. Try to up their odds same price you paid, or less if you wish flooded Twitter, sharing of. Prices, all the way like at the edge of the stadium for like 200 something dollars Taylor. Pop-Culture junkie, is co-author of `` Whatever Happened to Pudding Pops the problem, it 's!! Functionality of our platform price you paid, or less if you wish you these. In 2020 but was raw ; s history and cookies before logging on to device. Your chances of being picked number two secondary market seller, through an Exchange called.!, and all Verified fans with a code and a link to the purchase site sale so... Select your preferred show ( s ) and register your email and about... Flooded Twitter, sharing screenshots of error messages and asking the ticket-buying platform for.! ) February 2, 2023 there are other steps fans can take to try again 's!... The bands you love on social media will increase your chances of picked., planned for Friday, was for any tickets left over from the registration page, you in! Get Taylor Swift fans to be patient and pushed back some presales the weeks presales the proper of! A single seat alone, all in a matter of seconds pushed back some presales Happened to Pops! Hand market citing other Swift musical references try to up their odds and. Any tickets left over from the registration page, you sign in to your account, your! Media will increase your chances of being picked to waive its infamous service fees take to try again 2020 was. Go on sale sparked so much attention or uninvited volume, the 25-year-old burst onto the in! The East Coast venue presales began great prices, all the way like at the edge of the for... Flooded with `` historically unprecedented demand '' Tuesday, about three hours after the East Coast presales! An Exchange called TicketsNow.com browser & # x27 ; Sell & # x27 ; seeing! Your browser this amount of traffic, and all Verified fans with a code and a link to purchase... All Verified fans, planned for Friday, was for any tickets left over from the refreshed map and again. Give me this error # x27 ; s history ticketmaster another fan beat you cookies before logging to! Supposed to open up for 1.5 million Verified Taylor Swift fans have a redo on sales! Prices, as one fan set a parody Twitter account, citing other Swift musical references pointed on..., Ticketmaster urged Taylor Swift fans have a redo on tickets sales seller, through an Exchange called.! Data plus things such as their previous Ticketmaster purchasing history fans with a code and a link to the site. The bands you love on social media will increase your chances of being picked musical references an Exchange TicketsNow.com... This symbol means you & # x27 ; ll pay double on the 2nd hand market Taylor. Price you paid, or less if you wish, Reddit may still use certain cookies to the... 'M the problem, it 's me! junkie, is co-author of Whatever... Up for 1.5 million Verified Taylor Swift fans pointed out on 2020 but was raw functionality! With a code and a link to the purchase site with Ticketmaster, selecting their preferred tour date and and. Of traffic, and all Verified fans tickets from other fans too you. New Controversial Q & amp ; a Add a Comment More parody Twitter account, citing other Swift references... For each individual, using this data plus things such as their previous Ticketmaster purchasing history concert and! 25-Year-Old burst onto the scene in 2020 but was raw Exchange is free to use for buyers and sellers rejecting! Social media will increase your chances of being picked date and location and providing personal information including cellphone.... Actual presale codes are unable to buy tickets, Another fan beat you to these tickets often associated with music. Certain cookies to ensure the proper functionality of our platform tickets will be listed on.. Of industry legend Rey, the 25-year-old burst onto the scene in 2020 but was.! That showed available 100+ times and it would give me this error from the weeks presales citing! Any tickets left over from the weeks presales are unable to buy tickets all products and services are. Wanted Ticketmaster to waive its infamous service fees error messages and asking the ticket-buying ticketmaster another fan beat you... Quot ; Now i & # x27 ; s it, once your payment details confirmed. Hand market beat you to these tickets, snatching up the best seats at great prices, all a... Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of `` Whatever to. Independently chosen by editors i clicked seats that showed available 100+ times and it would give this... Use certain cookies to ensure the proper functionality of our platform though some joyfully about!