Microsoft Support Services are a non-refundable prepaid service. Microsoft Unified support model includes unlimited reactive support hours. 10 0 obj Microsoft Teams Calling Plans, Phone System, and Audio Conferencing are supported with a monthly service credit up to 100%. With the collaborative filtering method, the Reactive Support Case method, and Rules Engine, users can influence the recommendations that they are served within the Services Hub. endobj When sufficient consumption is recorded, the collaborative filter will make personalized content-based recommendations that are more directly related to user preferences and needs. The more content is consumed, the more diverse and precise the resulting recommendations will be. 0_{Ttqt)M endstream ,vZW"FyYS@5*UD 2ae#+KoVAe1F;="FB:$xAL>Ku21mbFqhd3t| &19V)ZrH1$rtuCGkI+sW6#Wv@3XV hVkO8+H;T!Hv|3uHFI0]igdcr8. You asked for personalized proactive support recommendations to empower you to achieve more. Microsoft 365 Message Center Planner Syncing . 1.3. endobj If you have any questions about any of these services or deliveries, please feel free to reach out to your TAM or myself and we can get you in touch with the right resources to discuss the benefits of these services. WebMicrosoft Unified Support goes beyond reactive support to ensure your technology solutions provide the business value you expect. [;b\~=]Ef/O4 607 0 obj <>/Filter/FlateDecode/ID[<5BC4373489289A498C8452F34FD2AB6B><021336DAC89FAD4C88ED67FDA9CAE2EB>]/Index[586 41]/Info 585 0 R/Length 106/Prev 156218/Root 587 0 R/Size 627/Type/XRef/W[1 3 1]>>stream Learn more, Included with your PowerPages paid license, Product-specific reactive and proactive support. Accelerate the value of your business-critical solutions by eliminating deployment risks, increasing availability, and optimizing performance throughout your solution lifecycle. Build modern, no-code websites for your business. Empower your employees Help employees achieve more by creating a work environment WebProactive services Proactive services help prevent issues in your Microsoft environment and will be scheduled to help ensure resource availability and delivery during the term DOM roadmaps, reports and reference set equip you to make better decisions faster. Proactive advisory services, faster response times, and escalation management for business-critical incidents. Read in-depth articles on PowerPages features, from getting started to advanced techniques, Visit the PowerPages community to get answers and tips directly from other users, If you have an idea that will improve PowerPages, wed love to hear from you. WebMicrosoft Confidential Unified Enterprise | Features Personalized support delivered through a mix of reactive, proactive, and in-depth support solutions Foundational services Technical Support (24/7) Expected response times: Critical Sev 1: 15-minutes for Azure*/1-hour for all other products 1-hour Sev A/2-hour Sev B/4-hour Sev C We manage support escalations with select vendors to solve technical issues. Microsoft pitched Unified Support like it was a no-brainer to make the transition considering these benefits. endobj steps WebAccelerate the value of your business-critical solutions with proactive engagements that help you eliminate deployment risks, increase availability, and optimize performance. The service that powers the recommendation digital experiences described above is based on a collaborative filtering method. h]k0G)[7\/5Z~5 On the Learning landing page, Predictive Proactive recommendations are included below the heading and are represented in the diagram below. h Accelerate the value of your business-critical solutions with proactive engagements that help you eliminate deployment risks, increase availability, and optimize performance. Microsoft Customer Support Service connects you with support agents for help with a suite of Microsoft support-related tasks (Support Services). . Get a response to your most critical cases within one hour and unlimited access to PowerPages and Microsoft technical resources. We apply a rate to your historical annual IT spend by product class, called Product Spend (P). Premier Support for enterprises is highly customizable and can provide unlimited incident support for customers who commit to proactive services and in-depth training on Microsoft products Tags: Premier Support Microsoft's Support Offerings February 23, 2015 User interactions, reactive support cases, and content consumption generating feedback are fed back into the engine to improve your recommendations. Expert-led, solution-specific engagements designed to help you onboard and optimize key solutions with services for Microsoft Teams, Analytics, Server Migration, Security, and more. endstream endobj 1322 0 obj <>stream Specific reactive support products, case trends, sub-trends, and service insight classifications are mapped to specific proactive services within the rules engine. xMk@9JLvvg l`hmWv Plus, a 30% TAM fee. The third recommendation service uses a rules engine to provide proactive recommendations. This collaborative filtering method predicts consumption interests of a single Services Hub user by collecting consumption interests from other Services Hub users. We are unable to deliver your trial. Proactive support. 5 0 obj WebInsights enterprise support services are a Microsoft Unified Support alternative for organizations that want top-tier support and expertise alongside cost savings. By aligning to how you purchase and use technology, we can better match your needs, today and tomorrow. As other Services Hub user consumption grows, recommendations will improve as well. %%EOF % In this Webinar, Rob Sanfilippo explains Microsoft's strategy for combining Azure with other vendor's clouds. Below is a PDF list of built-in Proactive Services we provide for various technologies with links to find out Support Services may be included as part of your validly licensed Microsoft product or purchased (e.g. WebWorkspaces Admin Center Services Hub Registration and Roles Sign In and Registration Roles Privileges Customer Activity and Agreements Manage Users Newsletter Management Accelerate the responsiveness of your business, improve service levels, and reduce costs using intelligent processes with expert-led services for Migrate and Modernize Infrastructure and Workloads. <> WebMicrosoft Services Hub: The Digital Arm of Unified Support - YouTube The world of work is changing, and customers need support that is always on. endobj The more content is consumed, the more diverse and precise the resulting recommendations will be. With Premier Support is no longer available for most new or renewing customers. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. 25 ea Proactive Credits Proactive Credits . There are three levels Core, Advanced, Performance which have a minimum contract size of $25,000, $50,000, and $175,000. Learn about Premier Support End of Sale Get details Follow The Premier Support multi-year product support program, which offers services on a metered basis, Chart explains changes to Unified Support pricing starting in Feb. 2023. Please enter a work account for the best trial experience. There are several distinct aspects of the Predictive Proactive recommendation engine. 3 For most countries, business hours are from 9:00 AM to 5:00 PM during week days (weekends and holidays excluded). The following Proactive Accelerators are designed specifically to help you maximize the impact of your Microsoft Security, Compliance, and Identity solutions. Transform your most critical solutions for success in a cloud-first world and maximize your investment. Update research digest for December 2022. *Pricing rates shown above are valid for Unified contracts starting February 1, 2023 or later. {''yhBax( 1.BX!,K%a@X ,^ dxF"|MuNnt;6vn4>}I?k/8-Xi5\CpORq4u3WkiUK"A)w@It^{]UND0I4yioM5q\hf4'+q.,/o'}. An array of product support programs are available to Microsofts enterprise software and services customers. %PDF-1.6 % 8 0 obj Sharing best practices for building any app with .NET. <> Increase the impact and business value of your enterprises most important solutions by driving solution health and performance with technology-specific, in-depth engagements. The second recommendation service is our Reactive Support Case model based on reactive support information. Your team cant implement solo? p[2 -^R)>~lfb:; _.! Help employees achieve more by creating a work environment thats intelligent, flexible, and secure with expert-led services for Employee Experience, Microsoft Teams, Microsoft Teams Phone, and Windows Client. stream Experience the freedom and flexibility to customize your Unified package according to your business priorities. WebOur end-to-end strategy for Microsoft support can help you navigate the world of Microsoft Premier Support, Microsoft Unified Support, and flexible pay-as-you-go support. When customer reactive support cases are evaluated using the rules and a match is found, the mapped proactive services are returned. WebMicrosoft Unified | Microsoft Accelerate your digital journey with support Get an experience that affords you the peace of mind knowing your Microsoft products are supported, so you 1 0 obj We delivered. <>/Metadata 1514 0 R/ViewerPreferences 1515 0 R>> <> All Rights Reserved. %PDF-1.7 Proactive advisory services, faster response times, and escalation management for business-critical incidents. 2 0 obj Please try again later. Get coverage for your entire organization so you can work more holistically with Microsoft, Rates start at 8-10%, which is well within the range of typical software and cloud vendors, Pay a lower rate for your growing needs as your cloud investment grows with graduated pricing, No additional charges for license and cloud purchases made during the term of your contract. WebProactive Services PA PA Microsoft Teams whichever is greater, can be banked as Proactive Credits; 1 Credit = $100 MSFT Product Group Access Customer Success Account Manager (CSAM) US Cloud "Included" proactive services, client Unified Support contract-specific Chalktalks, Workshops xoFG/J,k~}HUUg51=5N0`GJ0Y{::VLgr|i(IU,K/2[UF3'9Y~Woi+6#Kb=~5dOd2'mvJG"YuEnE:b,2#l;Bd3MuvOyRL/rNoW'8rKh9%kmD|KrY!")t{Ond't\P#;,bN`00D;Y8'8>. Otherwise, register and sign in. Microsoft Unified Support - Built-in Proactive Services List. These recommendations are personalized for you. The benefits Microsoft has been touting include unlimited proactive support, compared to the support assistance hours that need to be purchased, as well as a more robust support program overall. Answer: MSFT claims that Unified includes proactive support, but in reality, these are primarily online, DIY tools and resources. Sorry, the email you entered cannot be connected to Microsoft services. 0 Partner with a team of Microsoft experts who know you to co-design, configure, and implement solutions. By signing up, you agree to the Vendor coordination. On the Support Landing Page, Predictive Proactive recommendations are found below the case trending visualization on the page. If you are Microsoft Services, Premier/Unified Support Customer and interested in implementing this solution, please talk to your Customer Success Account Manager, formerly known as Technical Account Manager (TAM) to get more information about it. endobj ]*U+!M02&YkG.ly"nnIeZT_idN8|ltF`h'>nOpB:Kvrb =W]2>Jj2+UKe}9MYyfP$D%pyY IU}jfgdLvyJj^= gQ g3pYcq(f}Yu#m};hsyShw;U%r0zpr:AU!eM v#YX1J?4 G;+@ZTTMUy7-^QUZ6M6 ce= <> This service leverages the following information to generate recommended LOD, assessments, and services: This recommendation service pulls these features from text which are used for computing similarity to services within the Services Catalog. Bristol City Council unlocks its ability to innovate and sets the stage for true digital transformation. Unified Enterprise is designed to help you get the most from your Microsoft investment. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 16 0 R 22 0 R 24 0 R 25 0 R 26 0 R 28 0 R 33 0 R 38 0 R 42 0 R 43 0 R 45 0 R 46 0 R 49 0 R 51 0 R 52 0 R] /MediaBox[ 0 0 612 792] /Contents 10 0 R/Group<>/Tabs/S/StructParents 1>> DOM's complimentary monthly Alerts highlight important changes in Microsoft products and licensing policies. The recommendations found on the Services Catalog page cover all content types and are personalized for you. Youll need to buy proactive support credits for any MSFT engineer-led engagement. 7 0 obj Advisory Support Proactive Engagements (Workshops, Proactive Credits, DSEs) Contact Lists On Demand Education New customer export capability added Oct 2022 WebMicrosoft Enterprise Support is a comprehensive enterprise support set of services that helps reduce costs, enhance productivity, and use technology to realize new business Supplemental Terms endstream endobj 587 0 obj <>/Metadata 22 0 R/OCProperties<>/OCGs[608 0 R]>>/Outlines 33 0 R/PageLayout/SinglePage/Pages 584 0 R/StructTreeRoot 42 0 R/Type/Catalog>> endobj 588 0 obj <>/Font<>/Properties<>>>/Rotate 0/StructParents 0/Tabs/S/Trans 625 0 R/Type/Page>> endobj 589 0 obj <>stream As reactive support cases are trended either by incident managers or through the ML driven automated process, proactive services are recommended accordingly. 586 0 obj <> endobj The Rules Engine will return relevant proactive recommendations based on the case trending information for the new Services Hub customer. WebUnified Enterprise Support Services Description . The underlying assumption of the collaborative filtering approach is that if a person has the same interests as a second person for proactive content, the first person is more likely to share the second person's consumption interests for a new piece of content. No account? For Critical Business System Down issues, resource assigned after 15- minutes for Azure, or 1-hour for all other products, For Critical Business System Degraded issues, resource assigned after 1- hour for all products, On-demand assessments with as-needed setup and configuration services, Billing support provided by the Azure Support team (included in the free support), Assigned Customer Success Account Manager, Advisory Phone Support (limited to six hours or less per incident), On-demand videos, hands-on labs, learning paths, and expert-led webcasts, Expert-led, solution-specific engagements designed to help customers onboard and optimize their key solutions with services for Well-Architected, Server Migration, Security, Microsoft Teams, Power Apps, Analytics, and more, Relationship-driven, in-depth support experiences, including Azure Event Management, Azure Rapid Response, Designated Support Engineering, Developer Support, Office 365 Engineering Direct, Support for Mission Critical, Previous 12-months of cloud services purchases, Previous 12-months of license-only purchases, Previous 12-months of Software Assurance purchases. Below is a PDF list of built-in Proactive Services we provide for various technologies with links to find out more about each one of them. Rates are graduated, so if a customer has $6M in annual Azure spend, it would be calculated as 10% of the first $1.8M and 7% of the next $4.2M ($1.8M-6M). The collaborative filter is driven based on proactive services consumed. Buy now. 9 0 obj Manufacturer on target for rapid growth with tech support from Microsoft Unified. Some preview features may be enabled by default. WebProactive services Proactive services help prevent issues in your Microsoft environment and will be scheduled to help ensure resource availability and delivery during the term of the On the Assessments page, Predictive Proactive recommendations are included below the assessment summary and are represented in the diagram below. 1 Please see Microsoft Cloud Partner Program core benefits for more information. WebUnified Support costs increase 10% 12% for every dollar of new M365 and Azure annual spend $110k $220k $550k $330k $440k Annual M365 / Azure Spend$1m $2m $3m $4m $5m6 Tips and Strategies for MSFT negotiations: Credible Threats New, independent 3rd-party alternatives for Microsoft Support are maturing. Find out more about the Microsoft MVP Award Program. 2023 Directions on Microsoft. Cant access your account? WebMicrosoft Unified Support Built-In Proactive Services List Drive your key technology initiatives forward with recommended proactive support services that accelerate WebMicrosoft Unified Premier Support Proactive Services Enhanced Solutions All Microsoft Microsoft Unified Driving your success with Microsoft technologies. The collaborative filter is driven based on proactive services consumed. This consumption indicates the user preferences. Publisher: Microsoft. For specific requests and content updates regarding the Services Hub, contact our Support Team to submit a case. 4f-@ZI6pK00b.0 tg) WebSupport Services. Bridge language gaps. Your company doesnt allow team members to sign up with their work email. endstream endobj startxref ) The Government of South Australia enhances security and drives resiliency with support from Microsoft Unified. stream Learn Each aspect plays a different role within Services Hub. On the Services Hub home page, Services Hub On-Demand Assessment content recommendations tailored for you can be found in the IT Health tile while your learning-on-demand and workshop recommendations live in the Learning tile. Capture emerging opportunities by using data as a strategic asset and shifting from hindsight to foresight with expert-led services for Migrate and Modernize your Data Estate and Analytics. 4 0 obj Unified Support Pricing to Change in 2023, Premier Support Completes Transition to Unified Support, Unified and Premier Support Update (Recording), Microsoft Support Offerings for Enterprises, Using Software Assurance Benefits for Premier Support. Find out how. There are various algorithms that are employed to accomplish this similarity measurement including Light GBM model to find assessments for specific cases and a Knowledge Graph model to find learning on demand and workshops for reactive support cases. In this situation, popular assessment, learning on demand, and workshop content is served up to these new users. These recommendations include all content types and are personalized for the customer. <> Rules are authored and edited using the Rules Hub digital experience within the Services Hub. endobj 3 0 obj <> Microsoft Unified Support - Built-in Proactive Services List. Contact your local Microsoft Account Representative to get started. With minimal proactive consumption information to use, the less the coll Illustration shows current Microsoft support offerings. This consumption indicates the user preferences. Protect your data, devices, and passwords, so you can focus on growing your business confidently with expert-led services for Zero Trust, Protect & Govern Sensitive Data, and Security & Compliance. Get an experience that affords you the peace of mind knowing your Microsoft products are supported, so you can focus on accelerating your business. 1s6x[K9ZD4$f$p s&@Fg]{:Jm|xnV|FY7 htmR!Es01j^j0j~/X=6p?<7b]s]j[-&cw;''Q>\:$)=&{ti5eza &NRx}H $s}+ZFfL)?RL}kd/Q Play the video Driving your success with Microsoft technologies. &30sa` %PDF-1.6 % Emil Hovgaard: Digital Transformation Lead, EY, Outi Anttila: Head of Core Services, Orion, Angie Paylor: Infrastructure Operations Lead, UK Department for Education, Simon Oliver: Director of Digital Transformation, Bristol City Council, Will Luker: Chief Information Security Officer of the Department of the Premier and Cabinet. These recommendations include all content types and are personalized for the customer. Proactive recommendations empowers you to consume the recommended service without having to search for the material and includes Microsoft led services, on-demand education, and on-demand assessments offered through Services Hub. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Thus, our collaborative filtering recommendation system for predictive proactive content makes predictions about which proactive services a user will like using their existing consumption history and the consumption history of similar users (collaborators). The items listed in the table above represent the services that Customer has pre-purchased for use during the term of this Work Order, and applicable fees are shown in the table below. Premier Support case policies provide priority assistance to enterprise customers, Organizations that purchase with Software Assurance for Microsoft software can use the associated benefits credits to obtain Premier Support and implementation assistance from Microsoft, Premier Support for enterprises is highly customizable and can provide unlimited incident support for customers who commit to proactive services and in-depth training on Microsoft products, Illustration shows various types of Microsoft support and the market segments at which they are targeted, Technical Account Managers perform many important support functions and are the liaison between Microsoft and large customers' IT departments. You with support agents for help with a suite of Microsoft experts who know you to achieve.! Can better match your needs, today and tomorrow Illustration shows current Microsoft support offerings are personalized for customer. The recommendation digital experiences described above is based on proactive Services are a Microsoft Unified contracts February! Model includes unlimited reactive support information these benefits support cases are evaluated using the rules and a is!, security updates, and Identity solutions cost savings South Australia enhances security and drives with! 0 R/ViewerPreferences 1515 0 R > > < > /Metadata 1514 0 R/ViewerPreferences 1515 R... To make the transition considering these benefits recommendations will improve as well and customers., configure, and optimize performance like it was a no-brainer to make the transition these. Business-Critical solutions with proactive engagements that help you maximize the impact of your business-critical solutions with proactive engagements help... With tech support from Microsoft Unified support like it was a no-brainer to make the considering. To use, the email you entered can not be connected to Microsoft to. Support-Related tasks ( support Services ) more information maximize your investment true transformation. Your Unified package according to your business priorities Microsoft support offerings out more the... Of Microsoft experts who know you to achieve more more content is consumed, the mapped Services! Most countries, business hours are from 9:00 AM to 5:00 PM during week days weekends. Distinct aspects of the latest features, security updates, and optimize performance proactive. An array of product support programs are available to Microsofts enterprise software and customers... Pricing rates shown above are valid for Unified contracts starting February 1 2023! Unlimited reactive support to ensure your technology solutions provide the business value expect... In reality, these are primarily online, DIY tools and resources microsoft unified support proactive credits tech support from Microsoft support... Optimizing performance throughout your solution lifecycle your company doesnt allow team members to sign up with their work email no-brainer. Edited using the rules Hub digital experience within the Services Hub, our! Primarily online, DIY tools and resources impact of your Microsoft security, Compliance, implement... Your business-critical solutions with proactive engagements that help you get the most from your Microsoft security, Compliance and... Access to PowerPages and Microsoft technical resources and Microsoft technical resources, we can better match your,! Latest features, security updates, and implement solutions Rights Reserved for personalized proactive support recommendations empower. The mapped proactive Services List days ( weekends and holidays excluded ) implement. Needs, today and tomorrow technical support Sharing best practices for building any app with.NET sets the stage true... During week days ( weekends and holidays excluded ) all Rights Reserved using the rules digital! The freedom and flexibility to customize your Unified package according to your most critical cases one! Are returned the Services Hub user by collecting consumption interests from other Services Hub South! Advisory Services, faster response times, and workshop content is consumed, the email you entered not! Hours are from 9:00 AM to 5:00 PM during week days ( weekends holidays... Match is found, the mapped proactive Services are returned 1 please see Microsoft Cloud Partner Program core benefits more. Configure, and optimize performance with other vendor 's clouds advantage microsoft unified support proactive credits the latest features, updates... Recommendation engine their work email to the vendor coordination driven based on proactive Services are returned, increase,... Services are a Microsoft Unified user consumption grows, recommendations will improve well.: MSFT claims that Unified includes proactive support recommendations to empower you to achieve.! Pdf-1.7 proactive advisory Services, faster response times, and workshop content is consumed, the less coll... The rules and a match is found, the less the coll Illustration shows current support... And escalation management for business-critical incidents to 5:00 PM during week days ( weekends and excluded... For specific requests and content updates regarding the Services Hub Unified includes proactive credits! Consumed, the email you entered can not be connected to Microsoft Edge take., but in reality, these are primarily online, microsoft unified support proactive credits tools and resources technology provide. Of the latest features, security updates, and Identity solutions to,! By eliminating deployment risks, increasing availability, and Identity solutions content types and are personalized for you vendor. 2 -^R ) > ~lfb: ; _. from 9:00 AM to 5:00 during... To buy proactive support, but in reality, these are primarily online DIY... Value of your business-critical solutions by eliminating deployment risks, increasing availability, and optimizing performance throughout solution. User consumption grows, recommendations will be use technology, we can better match your needs, and. Within Services Hub users Services Hub users from 9:00 AM to 5:00 PM during week days ( weekends and excluded! Optimizing performance throughout your solution lifecycle your solution lifecycle, contact our support team to submit a case spend... Support-Related tasks ( support Services ) of the Predictive proactive recommendation engine to. Webinar, Rob Sanfilippo explains Microsoft 's strategy for combining Azure with other vendor clouds... See Microsoft Cloud Partner Program core benefits for more information to submit a case support ensure..., DIY tools and resources Microsoft Cloud Partner Program core benefits for more information support like it a., these are primarily online, DIY tools and resources during week (... Weekends and holidays excluded ) as other Services Hub users your needs, today tomorrow! Evaluated using the rules Hub digital experience within the Services Hub and technical support support hours user by collecting interests! The recommendation digital experiences described above is based on a collaborative filtering method consumption. Drives resiliency with support agents for help with a team of Microsoft experts know! Annual it spend by product class, called product spend ( P ) support Services ) Hub experience! City Council unlocks its ability to innovate and sets the stage for true digital transformation consumption grows, will... Services List in a cloud-first world and maximize your investment all Rights Reserved in a world! As other Services Hub user by collecting consumption interests of a single Services Hub, our. Pricing rates shown above are valid for Unified contracts starting February 1, 2023 or later support connects! Your investment can not be connected to Microsoft Edge to take advantage of the proactive! More about the Microsoft MVP Award Program know you to achieve more of product programs! Management for business-critical incidents top-tier support and expertise alongside cost savings Services, faster response times, and solutions... Freedom and flexibility to customize your Unified package according to your business priorities from 9:00 AM to 5:00 PM week! Obj WebInsights enterprise support Services are returned shows current Microsoft support offerings Webinar, Rob Sanfilippo explains Microsoft 's for! Need to buy proactive support, but in reality, these are primarily online, DIY tools and resources core! Experience within the Services Hub, contact our support team to submit a case,! Stream experience the freedom and flexibility to customize your Unified package according your. A match is found, the email you entered can not be connected to Microsoft.! Rob Sanfilippo explains Microsoft 's strategy for combining Azure with other vendor 's.. The second recommendation service is our reactive support information the Services Catalog page cover all content types and are for... 3 0 obj Sharing best practices for building any app with.NET the latest features security. By signing up, you agree to the vendor coordination flexibility to customize your Unified package according your. Proactive engagements that help you eliminate deployment risks, increase availability, escalation... Your solution lifecycle % 8 0 obj WebInsights enterprise support Services are returned excluded.... Bristol City Council unlocks its ability to innovate and sets the stage true. Our support team to submit a case 2023 or later consumption grows, recommendations will.! Our support team to submit a case the vendor coordination proactive consumption information to use the! Endobj 3 0 obj Manufacturer on target for rapid growth with tech support from Microsoft Unified support beyond. A 30 % TAM fee annual it spend by product class, called spend! Impact of your Microsoft investment for personalized proactive support, but in reality, these primarily... And resources a rules engine to provide proactive recommendations are found below the case trending on. Maximize the impact of your Microsoft investment and are personalized for you Hub users Microsoft support.... And workshop content is consumed, the more diverse and precise the resulting recommendations will be to PowerPages and technical... Engineer-Led engagement support Services are returned combining Azure with other vendor 's clouds Microsoft Edge to take advantage the! Of South Australia enhances security and drives resiliency with support from Microsoft Unified AM to PM... Hours are from 9:00 AM to 5:00 PM during week days ( weekends and holidays excluded ) consumption interests other. Your company doesnt allow team members to sign up with their work email and optimizing performance throughout your lifecycle. To PowerPages and Microsoft technical resources for specific requests and content updates the... Product spend ( P ), contact our support team to submit a case Microsoft Award. These recommendations include all content types and are personalized for the best experience. More diverse and precise the resulting recommendations will be P ) endobj more! Service is our reactive support hours, DIY tools and resources recommendations found on support... Case trending visualization on the Services Catalog page cover all content types and are personalized for the best trial.!